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    Technical Support Advisor - Dubai, United Arab Emirates - Concentrix

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    Description

    About the job

    Are you looking for a career change with a forward-thinking global organization?

    We're on the lookout for Finnish-speaking Technical Support Advisors to join our team in Benalmadena, Malaga.

    Career growth and personal development

    We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

    At Concentrix + Webhelp, there's real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

    What you will do in this role

    As a Technical Support Advisor on our team, you will:

    Run remote diagnostics and provide technical support related to servers, blades and various software applications (Windows, Linux, VMWare, etc.) for business customers. The support is multi-channel (phone, e-mail or chat)

    Answer questions about installation, operation, configuration, customization, performance, and usage of assigned products

    Verify warranty entitlement and determine appropriate action

    Support in any additional task, related to the service

    Concentrix + Webhelp is a great match if you:

    Have a proficient level of Finnish and advanced level of English

    Have experience in software support

    Have good knowledge of Windows Operating System

    Are willing to learn and apply new technologies

    Have a strong ability in communication

    If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.

    What's in it for you

    In this role, we offer benefits that help you support your unique lifestyle:

    Full time 39 hours/week contract: rotative Monday to Friday 08:00 to 18:00

    Salary: euros gross/year + up to 2.400 euros gross/year in bonus

    Great office location in Benalmadena, Malaga

    Bring-a-friend (referral) bonus opportunities - Multicultural and dynamic environment

    Career development programs and specialized courses



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