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    Global Program Manager - Dubai, United Arab Emirates - myGwork

    myGwork
    myGwork Dubai, United Arab Emirates

    1 week ago

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    Description

    Essential Functions

    • Represent Pinkerton's core values of integrity, vigilance, and excellence.
    • Serve as the main point of contact for client management team, building strong relationships based on trust and effective communication.
    • In collaboration with Pinkerton's Global Account Director, understand the client's needs and objectives and develop tailored solutions that align with the organizational goals.
    • Conduct regular meetings with the client to provide updates on program progress, address any concerns or issues, and identify opportunities for improvement.
    • Oversee all aspects of program execution, including planning, budgeting, resource allocation, risk management, and quality assurance.
    • Develop project plans in collaboration with cross-functional teams to ensure timely delivery of services within scope and budget.
    • Monitor project performance against key metrics/key performance indicators (KPIs), take corrective actions when necessary, and report back to Global Account Director progress/improvement
    • Lead a team of embedded program leads and other professionals involved in program execution.
    • Provide clear direction, support professional development initiatives for team members, mentorship, feedback, encourage collaboration, foster a positive work environment, and resolve conflicts when they arise.
    • Identify areas for process improvement and develop tools, methodologies, strategies that drive excellence throughout each stage of team members' tenure.
    • Implement best practices across programs to optimize efficiency.
    • All other duties, as assigned.

    Education, Experience, and Certifications:

    Bachelor's degree, Master's preferred, within a relevant field and at least ten years in program management, project management, or a similar role. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

    Competencies

    • Strong leadership and team management skills, with the ability to motivate and develop high-performing teams.
    • Effective communication and interpersonal skills.
    • Able to build trusting and mutually respectful relationships with clients and internal stakeholders.
    • Able to manage complex projects within scope, budget, and timeline constraints.
    • Strong business acumen and understanding of risk management principles.
    • Able to adapt as the external environment and organization evolve.
    • Able to manage multiple assignments with competing deadlines.
    • Effective analytical and problem-solving ability.
    • Able to anticipate and rapidly respond to changing priorities.
    • Computer skills; Microsoft Office.

    Working Conditions:

    With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

    • Exposure to sensitive and confidential information.
    • Regular computer usage.
    • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
    • Occasional reaching and lifting of small objects and operating office equipment.
    • Ability to adjust focus between close and distance vision.
    • Frequent sitting.
    • Travel, as required.
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