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Dubai

    Sr Principal Programme Manager - Dubai, United Arab Emirates - ORACLe

    ORACLe
    ORACLe Dubai, United Arab Emirates

    23 minutes ago

    Oracle background
    Description

    Manage dedicated cloud customer relationships to ensure region delivery expectations are clear, communicated, and issues are resolved in a timely manner

    · Provide a single point of contact for customer leadership and project teams

    · Own work-back schedules, generating communications and presentations, and planning and coordinating meetings

    · Take large, complex projects and break them down into tasks, milestones, and deliverables

    · Implement, streamline, and coordinate organizational processes and procedures to optimize efficiency and productivity

    · Anticipate bottlenecks, manage escalations, and negotiate tradeoffs to balance business needs and technical constraints to support customer success

    · Lead interactions with cross-functional teams consisting of Engineers, Product Managers and executive leadership

    · Provide executive status updates to stakeholders, both internally and externally, and escalate issues as necessary

    · Ensure that all project documentation is complete, accurate, and complete for handoff to downstream processes that enable continued customer success

    Preferred Qualifications

    · BS or MS degree or equivalent experience relevant to functional area

    · Eight (8+) or more years managing high visibility implementation projects and/or customer engagements

    · A skilled problem-solver and strategic thinker who takes ownership

    · The ability to work autonomously, make high impact decisions, and judgement calls

    · Excellent communication and interpersonal skills, with the ability to effectively manage relationships with stakeholders at all levels

    · Thrive in an innovative, ambiguous, and fast-paced environment

    · PMP, PgMP, or equivalent project management certification is a plus

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