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    Head of Brand - Dubai, United Arab Emirates - CHALHOUB Group

    CHALHOUB Group
    CHALHOUB Group Dubai, United Arab Emirates

    6 days ago

    Chalhoub Group background
    Description
    • Develop the business plan of the brand in line with the strategic direction of the vertical and seek the buy-in of the Vice President.
    • Agree on commercial KPIs for the year with Vice President and cascade to team accordingly; continuously monitor progress and development towards strategic objectives.
    • Participate in strategic meetings with suppliers, marketing, merchandising and regional teams to negotiate commercial conditions (margin, animations, exclusivity...)
    • Partner with Group leadership and run projects that enhance efficiencies around cost and time (i.e. any transformation or automation projects)
    • Set the yearly fiscal and manpower budgets of the brand with plans and needs and leverage available dashboards to monitor budget materialization.
    • Ensure People KPIs (i.e. nationalization, turnover rates) are agreed and cascaded to Retail Managers.
    • React with agility to underperforming or successful initiatives.
    • Develop an evolving hybrid customer journey allowing to build, grow and sustain a community of loyal Customers.
    • Manage store network investments (opening, renovation and closing) and digital investments (e.g. eCommerce, apps, digital in store, etc...).
    • Create a strong digital revenue channel for the brand.
    • Manage contracts and agreements with Brand and request legal advisory where needed.
    • Align operationally with Brand for implementation of contractual agreement.
    • Ensure that IRR by store conforms to the Group's guidelines.
    • Review bi-annual list of bad performing stores(retail-specific)/retailers (distribution-specific) to ensure remedial plan is implemented.
    • Ensure all OPEX and CAPEX commitments remain within monthly budget allotments.
    • Ensure that monthly and annual financial statements prepared by own financial team reflect the financial position of the Brand.
    • Deliver business KPIs as agreed with VP (budget, P&L, People Metrics).
    • Mentor and coach team and lead them to achieve brand vision and business plans milestones.
    • Assign operational responsibility to team while keeping accountability of deliverables.
    • Identify gaps in competences and manpower in team and find remedies with the help of the People Partner.
    • Participate in Group's succession planning by identifying high potential within the team, especially potential captains.
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