Jobs
>
Account Executive
>
Dubai

    Account Executive - Dubai, United Arab Emirates - Skill Farm

    Skill Farm
    Skill Farm Dubai, United Arab Emirates

    Found in: Talent AE C2 - 7 hours ago

    Default job background
    Full time
    Description
    We are a leading enterprise software company for all customer-facing functions.

    With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.

    Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises Ñ global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

    Learn more about our culture and how we make our employees happier through The Sprinklr Way.


    Role Overview:


    The Technical Account Manager is a designated client resource responsible for providing technical Account planning, program management and oversight for key client initiatives and projects requiring integration, product development, and/or customization to achieve Positive Business Outcomes (PBOs).

    The TAM first ensures that these initiatives and projects align closely with the client's strategic priorities and Sprinklr's product capabilities.

    Secondly, these initiatives and projects are completed on time and within specifications with extremely high-quality deliverables.


    The TAM will ensure the optimum mix of schedule, performance, and product supportability throughout the life cycle (design, development, testing and evaluation, and production) of each program and will analyze problem solutions and present a case for the recommended solutions with a detailed analysis of risks and return on investment (ROI).


    Responsibilities
    Technical advisor and represent the Ôvoice of the customer within Sprinklr to inform and influence engineering, build a bridge between client and product, and help accelerate customer deployment and ongoing business outcomes.

    Delivers upon client-specialized key initiatives which require integration, product development, and/or customization to achieve Positive Business Outcomes (PBOs)

    Manages and appropriately escalates:
    delivery impediments, risks, issues, and changes associated with Sprinklr product development initiatives

    Ability to lead and motivate cross-functional teams and interact with all levels

    Analysis, planning, development of requirements documents, building functional models, procedures, functional architectures, and other related management and technical duties.

    Assign and monitor the work of Sprinklr client-assigned technical personnel, ensuring that project steps are in alignment with business objectives

    Defines project scope, deliverables, roles and responsibilities in collaboration with client stakeholders and business partners

    Designs and implements processes to monitor and control resources, risks and value to Business Objectives.

    Establishes, plans, and executes significant milestone reviews and decision gates with client stakeholders to complete the project life cycle.

    Ensures all the required Sprinklr deliverables are produced and reviewed, including the technical leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the technical solution

    Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of product managers and subject matter experts

    Identifies, clarifies and communicates project vision, goals and objectives and how these support client strategic objectives

    Manage scope throughout the project duration.

    Maintains accurate program estimates, timelines, project plans, and status reports Manage and track team velocity, financials, and other KPIs with the plan and published progress reports.

    Resolves conflicts by demonstrating leadership and appropriate decision-making competencies

    Responsible for complex program management tasks and developing standards and processes for scheduling, administration, and accounting.


    Understands, tracks and articulates issues/risks/action items; works with responsible product managers to address the items promptly; updates the appropriate client stakeholders as needed.


    Qualifications
    5-7+ years of Technical Account Manager experience with gradually increasing responsibilities and a demonstrated understanding of Project Management processes, artefacts and tools

    Knowledge of REST/JSON API to facilitate System Integrations

    Knowledge of the following software languages: JavaScript, Java, Ruby, Python

    Knowledge of

    Common Enterprise Software Platforms:
    SFDC, Dynamics, Adobe, Oracle, SAP, ServiceNow, etc.

    High-level knowledge of relational databases and NoSQL

    Complete understanding of software development lifecycle best practices

    Ability to independently manage the operational aspects of ongoing projects and serves as a liaison between client stakeholders and Sprinklr product managers

    An ability to drive to big-picture goals and milestones while valuing and maintaining strong attention to detail

    An ability to quickly identify and drive to the optimal solution when presented with a series of constraints

    Excellent judgment, analytical thinking, and problem-solving skills

    Experience in business process mapping or operational redesign/improvement

    Knowledge of both theoretical and practical aspects of project management

    Self-motivated individual that possesses excellent time management and organizational skills

    Strong cross-functional collaboration skills, relationship-building skills and ability to achieve results without direct reporting relationships

    Strong oral and written communication skills in English and Arabic

    Strong sense of personal responsibility and accountability for delivering high-quality work.
  • PUMA Group

    key account executive sportstyle

    Found in: Talent AE A C2 - 5 days ago

    PUMA Group Dubai, United Arab Emirates

    YOURTALENT: · Tu es 'une formation Bac+5 en commerce, tu connais la vente etla négociation terrain et tu as à ton actifune première expérience réussie entant que Key Account au niveausiège. · Grâce àton âme de , ton énergie et tonagilité, tu ne passes jamais àcôté d'une opportuni ...

  • PUMA Group

    key account executive sportstyle

    Found in: Talent AE 2A C2 - 5 days ago

    PUMA Group Dubai, United Arab Emirates

    YOUR TALENT: · Tu es issu.e d'une formation Bac+5 en commerce, tu connais la vente et la négociation terrain et tu as à ton actif une première expérience réussie en tant que Key Account au niveau siège. · Grâce à ton âme de , ton énergie et ton agilité, tu ne passes jamais à côté ...

  • PUMA Group

    key account executive sportstyle

    Found in: DrJobEN AE A2 - 4 days ago

    PUMA Group Dubai, United Arab Emirates

    YOUR TALENT: · Tu es issu.e d'une formation Bac+5 en commerce, tu connais la vente et la négociation terrain et tu as à ton actif une première expérience réussie en tant que Key Account au niveau siège. · Grâce à ton âme de , ton énergie et ton agilité, tu ne passes jamais à côté ...

  • Edelman

    Senior Account Executive Energy

    Found in: Talent AE A C2 - 4 hours ago

    Edelman Dubai, United Arab Emirates

    L Agenzia WePlace Srlalla ricerca di un Export Manager con spiccata passione per ilSettore Enologico, da inserire nellarea commerciale Estera di notaAzienda operante nel Settore della Produzione e Commercializzazionedi · Ilprofilo si occuperdi: · -Pianificare la strategiacommerc ...

  • Edelman

    Senior Account Executive Energy

    Found in: Talent AE 2A C2 - 6 days ago

    Edelman Dubai, United Arab Emirates

    L · Agenzia WePlace Srl · alla ricerca di un Export Manager con spiccata passione per il Settore Enologico, da inserire nellarea commerciale Estera di nota Azienda operante nel Settore della Produzione e Commercializzazione di Il profilo si occuper · di:- Pianificare la strategia ...

  • Edelman

    Senior Account Executive Energy

    Found in: DrJobEN AE A2 - 13 minutes ago

    Edelman Dubai, United Arab Emirates

    L Agenzia WePlace Srl alla ricerca di un Export Manager con spiccata passione per il Settore Enologico, da inserire nellarea commerciale Estera di nota Azienda operante nel Settore della Produzione e Commercializzazione di · Il profilo si occuper di: · - Pianificare la strategia ...

  • Microsoft Dubai

    Account Executive

    Found in: Talent AE 2A C2 - 5 days ago

    Microsoft Dubai Dubai, United Arab Emirates

    The job posting is outdated and position may be filled · The Account Executive will be responsible for the following:Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive and business and technical decision makers at high levels of ...

  • Buzzon

    Accounts Executive

    Found in: DrJobEN AE A2 - 13 minutes ago

    Buzzon Dubai, United Arab Emirates

    Create detailed business plans designed to attain predetermined goals and quotas · Manage the entire sales cycle from finding a client to securing a deal · Unearth new sales opportunities through networking and turn them into long-term partnerships · Present products to prospecti ...

  • Talent Pal

    Account Executive

    Found in: DrJobEN AE A2 - 4 days ago

    Talent Pal Dubai, United Arab Emirates

    Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital and socialfirst strategies. More than 20000 brands like McDonalds Ford Motor Company and Delta Air Lines rely on Emplifi to enable connected empathetic ...

  • Talent Pal

    Account Executive

    Found in: Talent AE C2 - 8 hours ago

    Talent Pal Dubai, United Arab Emirates Full time

    Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands like McDonald's, Ford Motor Company, and Delta Air Lines rely on Emplifi to enable connected, emp ...

  • Talent Pal

    Account Executive

    Found in: Talent AE 2A C2 - 5 days ago

    Talent Pal Dubai, United Arab Emirates

    Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital and socialfirst strategies. More than 20000 brands like McDonalds Ford Motor Company and Delta Air Lines rely on Emplifi to enable connected empathetic ...

  • Fintech News

    Account Executive

    Found in: Talent AE 2A C2 - 5 days ago

    Fintech News Dubai, United Arab Emirates

    Manage and grow a network including the Central Bank; Sponsor Bank; Exchange Houses, card scheme and vendorsManage and develop relationships with existing partners from operational to executive levelSupport the existing day to day management of existing partner relationshipsIdent ...

  • Nintex

    Account Executive

    Found in: Talent AE C2 - 8 hours ago

    Nintex Dubai, United Arab Emirates

    About Nintex: · At Nintex, we are transforming the way people work, everywhere. · Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to acc ...

  • Talent Pal

    Account Executive

    Found in: Talent AE A C2 - 5 days ago

    Talent Pal Dubai, United Arab Emirates

    Emplifi is a leading unifiedcustomer engagement platform that empowers businesses to reach andgrow communities through digital and socialfirst strategies. Morethan 20000 brands like McDonalds Ford Motor Company and Delta AirLines rely on Emplifi to enable connected empathetic exp ...

  • Builder - What would you Build?

    Account Executive

    Found in: Talent AE C2 - 8 hours ago

    Builder - What would you Build? Dubai, United Arab Emirates Full time

    About us · is a human-assisted AI based platform that helps you build, run and scale tailor-made Software. We are a startup that has scaled up to an aggregate revenue of $100m plus in 5 years. As part of the platform, we have product named Builder Studio supported by BuilderCare ...

  • Gartner

    Account Executive

    Found in: Talent AE C2 - 8 hours ago

    Gartner Dubai, United Arab Emirates Full time

    As an experienced sales professional, you will address your clients' most critical priorities. You will identify opportunities for account retention and growth through contract expansion, introducing new services and products. This is a field-based role, selling directly to Large ...

  • Odoo

    Account Executive

    Found in: Talent AE C2 - 8 hours ago

    Odoo Dubai, United Arab Emirates

    Do you love to talk to people, share ideas, and close deals? Are you an outgoing, adventurous, and goal-driven person? Then we want you to join our team at Odoo Dubai · ​ · As an Account Executive, you will be responsible for qualifying leads, building relationships, providing so ...

  • SleekFlow

    Account Executive

    Found in: Talent AE C2 - 8 hours ago

    SleekFlow Dubai, United Arab Emirates Full time

    About SleekFlow · Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to revolutionize social commerce, and as a member of our team, you will have th ...

  • Expertise Recruitment

    Account Executive

    Found in: DrJobEN AE A2 - 4 days ago

    Expertise Recruitment Dubai, United Arab Emirates

    Assist account team in handling clients integrated marketing communications briefs from project briefing all the way to project delivery. · Assist account team on internal trafficking of projects through Creative Studio and Production · Assist in rolling out media plans · Obtain ...

  • VAP Group

    Account Executive

    Found in: DrJobEN AE A2 - 4 days ago

    VAP Group Dubai, United Arab Emirates

    Roles and responsibilities: · Client Acquisition and Development: Identify, prospect, and cultivate relationships with potential clients in the AI sector to drive revenue growth. · Sales Strategy: Develop and implement strategic sales plans to meet and exceed sales targets. · Ma ...