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    Customer Success Consultant - Dubai, United Arab Emirates - Robert Walters

    Robert Walters
    Robert Walters Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 6 days ago

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    Description

    Como Customer Success Consultant Tus Principales Funciones Son

    • Garantizar el éxito y la satisfacción a largo plazo de nuestros clientes
    • Cultivar un gran volumen de clientes a través de campañas y programas de contacto digital
    • Interactuar individualmente con los clientes en puntos críticos del cliente para garantizar la satisfacción y adaptabilidad
    • Realizar llamadas de consultoría para clientes sobre temas especializados para impulsar el uso del producto, la adopción y la expansión
    • Identificar desafíos comunes de los clientes y sugerir activamente mejores soluciones.
    • Plantear preocupaciones críticas de los clientes internamente y movilizar recursos para resolver problemas.

    Los Requisitos Como Customer Success Consultant Son

    • Inglés: *AVANZADO INDISPENSABLE PARA SER CONSIDERADO*
    • Licenciatura terminada indispensable
    • Graduación *INDISPENSABLE*
    • 1-2 años de experiencia en SaaS, estrategia, consultoría, operaciones o un campo equivalente.
    • Fuertes habilidades de comunicación y negociación.
    • Mentalidad analítica con la capacidad de traducir datos en información accionable.
    • Capacidad demostrada para rastrear, priorizar y liderar múltiples proyectos concurrentes de principio a fin.
    • Capacidad para trabajar eficazmente en un entorno dinámico
    • Interés en Software / Tecnología, necesitarás adoptar nuestras plataformas fácilmente

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