- Degree or Honours (12+3 or equivalent)
- 12+ Years in In-Flight Service, In-flight Catering
- 5 Years of relevant experience in the areas of Airline Guest Experience and product design
- 7 Years preferably experience in an airline flight operations position
- 3 Years preferably experience in Cabin Crew Training management function
- Delivery of large cross-functional projects across several stakeholders and departments with a key focus on customer experience
- Profound knowledge of service, hospitality, design, and technology in the aviation industry
- Knowledge and Experience in understanding the multifaceted aspects of delivering a unique Guest Experience (technology, Guest Experience, sales, brand, and marketing)
- Strong entrepreneurial and strategic thinking as well as analytical skills
- Solid organizational skills including attention to detail and multi-tasking skills Business and communication experience preferred.
- Excellent client-facing and internal communication skills
- Educated to degree level or have equivalent work experience
- Program management qualification and/or relevant expertise
- Understanding of airline regulatory environment and restrictions
- Broad understanding of airline planning and operations
- Experience in managing 3rd party supplier contracts and service-level agreements
- Hospitality industry experience
- Experience in product design development
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Vice President Cabin Services Procedures - Dubai, United Arab Emirates - Emirates
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