- Withat least 1-2 years of experience as a Quality Supervisor/Sr.Supervisor in a BPOsetting
- Mustbe willing to work onsite inAlabang
- Knowledgeablein managing QA metrics
- Highly motivatedindividual with skills to develop and coach team members to achieveperformance expectations
- Ability to mentor,coach, and provide direction to a team ofemployees
- Willingness to work a flexibleschedule
- CareerAdvancement
- HMO active onDay 1
- Monthly IncentivesProgram
- Excellent Analyticalskills, Customer Service skills, and Research andInvestigation.
- Proficient in Microsoft andGoogle suite.
- Strong interpersonal andLeadership skills, Problem solving.
- Monitor QA Score ofthe assigned project.
- Supervise QAAnalysts/Specialists
- Track and act upon Endcustomer feedback
- Review Quality parameters andmake changes whenever necessary in consultation withOperations
- Facilitate calibrations / do clientinterfacing
- Assist in preparing QualityImprovement Plans
- Help Operations with thenecessary quality tools and how to use themeffectively
- Provide guidance and leadership toQA team members
- Update progress on operationsand quality activities
- Assist in aligningquality initiatives for achieving businessobjectives.
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Secuirty Quality Assurance Supervisor
1 day ago
KAIZEN Asset Management Services Dubai, United Arab EmiratesSummary: · A security Quality Assurance Supervisor is responsible for: · Making sure that Kaizen Quality Standard is followed across the projects and HSE standards are maintained. · **Implementation of Quality Standards**: · Experienced in security Procedures and Quality of secur ...
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Sr Supervisor Quality
4 days ago
Concentrix Dubai, United Arab EmiratesAbout the job · About the Job · The Sr. Supervisor, Quality is responsible for the day-to-day supervision of a group of Quality Evaluators/QAs. This position ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability. · Candidate Profi ...
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Sr Supervisor Training Quality
23 hours ago
Concentrix Dubai, United Arab EmiratesAbout the job · JobTitle: · Sr. Supervisor, Training &Quality · JobDescription · The Sr. Supervisor,Training & Quality is responsible for assisting with theanalysis, scheduling and implementation of all classroom trainingand Transactional Monitoring in support of assigned client ...
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Packaging Supervisor
19 hours ago
Apt Resources Dubai, United Arab Emirates**PACKAGING SUPERVISOR**: · **Job ID **:3111 · **Location **:Dubai - United Arab Emirates · **Industry **:Hospitality / Tourism / Recreative · **Functional Area **:Functional Area · AED 2, ,000.00 · **Other Benefits **:As per UAE Labor Law · **GCC Driving License **:Required · ** ...
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Food Packing
1 day ago
Vmeals - Healthy Meal Plan Company Dubai, United Arab EmiratesPosition Overview: · The Food Packer plays a critical role in the packaging and labeling of food products, ensuring accuracy, quality, and adherence to safety standards. This position requires attention to detail, manual dexterity, and the ability to work in a fast-paced environm ...
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Production Supervisor
19 hours ago
Apt Resources Dubai, United Arab Emirates**PRODUCTION SUPERVISOR**: · **Job ID **:2592 · **Location **:Dubai - United Arab Emirates · **Industry **:Hospitality / Tourism / Recreative · **Functional Area **:Administration · AED 3, ,000.00 · **Other Benefits **:As per UAE Labor Law · **GCC Driving License **:No · **Descri ...
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Maintenance Supervisor
19 hours ago
Starforge Contracting LLC. Dubai, United Arab EmiratesWe are looking for a hardworking Maintenance Supervisor to oversee and inspect maintenance of our facilities. · If you possess the powerful positive drive and commitment to maintain strong process control and behavioral discipline, we would love to have you on our team · **Mainte ...
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Warehouse Supervisor
19 hours ago
Goldmine Marine Cargo Services Dubai, United Arab EmiratesWe are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, coordinating logístical processes, en ...
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Restaurant Supervisor
1 day ago
DF-4 Restaurant and Cafe Dubai, United Arab EmiratesWe are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good ...
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Production Supervisor
19 hours ago
MAM Factory Dubai, United Arab EmiratesPlanning factory daily routines ( start-ups, work centers loads, daily production plan, target quality levels). · - Meeting customer's expectations and demands. · - Supervising the factory Supervisors & workers on the production floor. · - Maintaining high efficiency rates of the ...
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Store Supervisor
19 hours ago
MIAO FASHION INC Dubai, United Arab EmiratesWe are looking for an experienced and dedicated store supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of ...
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Restaurant Supervisor
1 day ago
Ozz & East Zone Cafe Restaurant, LLC Dubai, United Arab Emirates_We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining goo ...
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On- Site Supervisor
19 hours ago
The Floorist Dubai, United Arab Emirates**Company Overview**:The Floorist is a leading name in the flooring manufacturing industry, known for delivering high-quality flooring solutions to residential and commercial clients. With our commitment to innovation, craftsmanship, and customer satisfaction, we take pride in tr ...
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Intern
1 day ago
Element Materials Technology Dubai, United Arab EmiratesOverview: · Element is offering a comprehensive **One year extendable apprenticeship program** for fresh graduates / Students in UAE · As an apprentice, you will completing entry-level work for Element administration function. · The program period is for one year and will compris ...
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Outlet Supervisor
19 hours ago
Group of restaurant Dubai, United Arab Emirates**Minimum 2 years of UAE Experience from a Reputed Restaurant / Cafe / Hotel** · **Profiles Without PDF CV will not be considered** · Job Title: Outlet Supervisor · Are you passionate about working in café & Restaurant and have extensive experience in the industry? We are seeking ...
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Restaurant Supervisor
1 day ago
Wyndham The Palm Dubai, United Arab Emirates**Restaurant Supervisor Responsibilities**: · - Managing restaurant staff's work schedules. · - Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. · - Overseeing food preparation, presentation, ...
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Accounts Intern
19 hours ago
Zena Energy DMCC Dubai, United Arab Emirates**Job Purpose** · 1) To Assist the Accounts Assistant in Accounting and administrative tasks. · 2) Devote your time, attention and ability to provide clerical support towards the duties and responsibilities assigned to you by the Company from time to time during the Company's nor ...
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Production and Installation Workers
19 hours ago
Apt Resources Dubai, United Arab Emirates**PRODUCTION AND INSTALLATION WORKERS**: · **Job ID **:1984 · **Location **:Dubai - United Arab Emirates · **Industry **:Industrial Products / Heavy Machinery · **Functional Area **:Installation / Maintenance / Repair · AED 1, ,200.00 · **Other Benefits **:As per UAE labor Law · ...
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Call Center Supervisor
19 hours ago
Bizrahmed Dubai, United Arab EmiratesWe're hiring · We're currently searching for an experienced Call Center Supervisor to join our team. · **About us.** · Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic in ...
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Manufacturing Supervisor
1 day ago
Atlans Flour Mill LLC Dubai, United Arab EmiratesThe Manufacturing Supervisor will be responsible for overseeing the production process at Atlans Flour Mill LLC. This individual will be responsible for ensuring that all production targets are met, and that products are manufactured to the highest standards of quality. The Manuf ...
Sr Supervisor Quality - Dubai, United Arab Emirates - Concentrix
Description
About the job
About theJob
The Sr. Supervisor, Quality is responsiblefor the day-to-day supervision of a group of QualityEvaluators/QAs. This position ensures performance metrics areachieved by providing adequate coaching, motivation, andaccountability.
CandidateProfile
What's In forYou?
Essential Functions/CoreResponsibilities
Roles &Responsibilities: