- With at least 1-2 years of experience as a Quality Supervisor/Sr. Supervisor in a BPO setting
- Must be willing to work onsite in Alabang
- Knowledgeable in managing QA metrics
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations
- Ability to mentor, coach, and provide direction to a team of employees
- Willingness to work a flexible schedule
- Career Advancement
- HMO active on Day 1
- Monthly Incentives Program
- Excellent Analytical skills, Customer Service skills, and Research and Investigation.
- Proficient in Microsoft and Google suite.
- Strong interpersonal and Leadership skills, Problem solving.
- Monitor QA Score of the assigned project.
- Supervise QA Analysts/Specialists
- Track and act upon End customer feedback
- Review Quality parameters and make changes whenever necessary in consultation with Operations
- Facilitate calibrations / do client interfacing
- Assist in preparing Quality Improvement Plans
- Help Operations with the necessary quality tools and how to use them effectively
- Provide guidance and leadership to QA team members
- Update progress on operations and quality activities
- Assist in aligning quality initiatives for achieving business objectives.
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Quality Supervisor
1 day ago
G&G Dolci Dubai, United Arab EmiratesJob Description: · The Quality Supervisor is responsible for ensuring that the company's products and services meet the highest standards of quality and safety. The Quality Supervisor will be responsible for implementing and maintaining quality management systems, monitoring and ...
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Quality Assurance Supervisor
3 days ago
Al Barakah Dates Factory LLC Dubai, United Arab EmiratesResponsible for monitoring critical control points (CCP). · - Responsible for monitoring and product food safety and quality throughout the manufacturing process. · - Responsible for the correct recording and filing of all relevant record logs and Documentation. · - Responsible f ...
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Secuirty Quality Assurance Supervisor
5 days ago
KAIZEN Asset Management Services Dubai, United Arab EmiratesSummary: · A security Quality Assurance Supervisor is responsible for: · Making sure that Kaizen Quality Standard is followed across the projects and HSE standards are maintained. · **Implementation of Quality Standards**: · Experienced in security Procedures and Quality of secur ...
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Sr Supervisor Quality
19 hours ago
Concentrix Dubai, United Arab EmiratesAbout the job · About theJob · The Sr. Supervisor, Quality is responsiblefor the day-to-day supervision of a group of QualityEvaluators/QAs. This position ensures performance metrics areachieved by providing adequate coaching, motivation, andaccountability. · CandidateProfile · W ...
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Supervisor Quality Assurance
19 hours ago
Puma Dubai Dubai, United Arab EmiratesAt Aristocrat, We are on a mission to find the best talent potential individuals in thirst for innovation & Knowledge · Career in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house ; · Send you CV to (WhatsApp) · (or) · ...
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Supervisor Quality Assurance
3 days ago
Puma Dubai Dubai, United Arab EmiratesAtAristocrat, We are on a mission to find the best talent potentialindividuals in thirst for innovation & Knowledge · Careerin Aristocrat Involves remote modality and several cutting edgestipend linked corporate certification in house; · Sendyou CV to(WhatsApp) · (or) · Send you ...
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Sr Supervisor Training Quality
3 days ago
Concentrix Dubai, United Arab EmiratesAbout the job · Job Title: · Sr. Supervisor, Training & Quality · Job Description · The Sr. Supervisor, Training & Quality is responsible for assisting with the analysis, scheduling and implementation of all classroom training and Transactional Monitoring in support of assigned c ...
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Sr Supervisor Training Quality
5 days ago
Concentrix Dubai, United Arab EmiratesAbout the job · JobTitle: · Sr. Supervisor, Training &Quality · JobDescription · The Sr. Supervisor,Training & Quality is responsible for assisting with theanalysis, scheduling and implementation of all classroom trainingand Transactional Monitoring in support of assigned client ...
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Quality and Point of Care Testing Supervisor
2 days ago
American Hospital uae Dubai, United Arab EmiratesQUALIFICATIONS & SKILLS: · High School National Diploma · College degree is preferred but not required · PROFESSIONAL EXPERIENCE: · Excellent English and Arabic verbal/written communication skills. · Basic computer literacy · Exposure to / experience with customer service princip ...
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Quality and Point of Care Testing Supervisor
3 days ago
American Hospital uae Dubai, United Arab EmiratesQUALIFICATIONS &SKILLS: · High SchoolNational Diploma · College degree is preferredbut notrequired · PROFESSIONALEXPERIENCE: · ExcellentEnglish and Arabic verbal/written communicationskills. · Basic computerliteracy · Exposure to / experience with customerservice principles · Exp ...
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Customer Service Agent
3 days ago
Nestlé Waters H & O LLC Dubai, United Arab Emirates**Respond & Provide solutions to customers who have distribution, service & or quality claims.**: · - **Review all telephone orders until current day and ensure their competition. Re Dispatch incomplete to appropriate person.**: · - **Collect, Analyze & Regularly report actionabl ...
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Production Supervisor
2 days ago
European Bakery Dubai, United Arab EmiratesA Bakery Supervisor is responsible for overseeing the daily operations of a bakery, ensuring compliance with health and safety regulations, managing staff, and ensuring that products are made to the highest standards. They supervise the production of baked goods, manage stock lev ...
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Packaging Supervisor
4 days ago
Apt Resources Dubai, United Arab Emirates**PACKAGING SUPERVISOR**: · **Job ID **:3111 · **Location **:Dubai - United Arab Emirates · **Industry **:Hospitality / Tourism / Recreative · **Functional Area **:Functional Area · AED 2, ,000.00 · **Other Benefits **:As per UAE Labor Law · **GCC Driving License **:Required · ** ...
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Automobile Paint Supervisor
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Titan Performance L.L.C Dubai, United Arab EmiratesAre you an experienced Automobile Paint Supervisor looking for a new and exciting opportunity? We want to hear from you · **Position**: Automobile Paint Supervisor · **Experience**: Minimum 3 years in automobile painting · **Location**: Ras Al Khor Industrial area 2 · **Responsib ...
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Maintenance Supervisor
4 days ago
Starforge Contracting LLC. Dubai, United Arab EmiratesWe are looking for a hardworking Maintenance Supervisor to oversee and inspect maintenance of our facilities. · If you possess the powerful positive drive and commitment to maintain strong process control and behavioral discipline, we would love to have you on our team · **Mainte ...
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Production Supervisor
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Apt Resources Dubai, United Arab Emirates**PRODUCTION SUPERVISOR**: · **Job ID **:2592 · **Location **:Dubai - United Arab Emirates · **Industry **:Hospitality / Tourism / Recreative · **Functional Area **:Administration · AED 3, ,000.00 · **Other Benefits **:As per UAE Labor Law · **GCC Driving License **:No · **Descri ...
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Food Packing
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Vmeals - Healthy Meal Plan Company Dubai, United Arab EmiratesPosition Overview: · The Food Packer plays a critical role in the packaging and labeling of food products, ensuring accuracy, quality, and adherence to safety standards. This position requires attention to detail, manual dexterity, and the ability to work in a fast-paced environm ...
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Warehouse Supervisor
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Goldmine Marine Cargo Services Dubai, United Arab EmiratesWe are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, coordinating logístical processes, en ...
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Nursing Supervisor Female
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Aims Healthcare LLC Dubai, United Arab EmiratesJob description · **About Us** · Aims Healthcare is a best-in-class Doctor on call and Home Healthcare service provider from Dubai, UAE. · Our aim is to provide outstanding Doctor on Call and Home Healthcare services to the entire Dubai community and be recognized for compassion, ...
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Site Supervisor
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Interior Fitout Company Dubai, United Arab EmiratesWe are looking for a Joinery Site Supervisor to join our team · - Responsible for the supervision of all interior site works, including Labor force, quality control and coordination with clients and management · - Must be able to understand drawings & details, material finishes, ...
Sr Supervisor Quality - Dubai, United Arab Emirates - Concentrix
Description
About the job
About the Job
The Sr. Supervisor, Quality is responsible for the day-to-day supervision of a group of Quality Evaluators/QAs. This position ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability.
Candidate Profile
What's In for You?
Essential Functions/Core Responsibilities
Roles & Responsibilities: