-
Reservations Agent
Found in: DrJobEN AE A2 - 3 days ago
Hilton Sharjah, United Arab EmiratesProcessing payments and sending confirmation details to customers. · Assisting and advising customers who may be choosing from a variety of travel options. · Making reservations for customers based on their various requirements and budgetary allowances. · Helping plan travel itin ...
-
Reservations Agent
Found in: Talent AE A C2 - 3 days ago
Hilton Sharjah, United Arab EmiratesProcessing payments and sendingconfirmation details to customers. · Assistingand advising customers who may be choosing from a variety of traveloptions. · Making reservations for customersbased on their various requirements and budgetaryallowances. · Helping plan travel itinerari ...
-
Reservation Agent
Found in: Talent AE A C2 - 3 days ago
Minor Hotels Dubai Dubai, United Arab EmiratesMagst Du es, proaktiv mitanzupacken und ineiner flachen und agilen Struktur mitzuwirken? Wir auch D rfen wirvorstellen: Wir sind die ICM Personal AG und bringen neuen Wind inden · Wie? Indem wir unseren Mitarbeitenden undKunden mit Klarheit begegnen und so eine Zusammenarbeit mi ...
-
Reservation Agent
Found in: DrJobEN AE A2 - 3 days ago
Minor Hotels Dubai Dubai, United Arab EmiratesMagst Du es, proaktiv mitanzupacken und in einer flachen und agilen Struktur mitzuwirken? Wir auch D rfen wir vorstellen: Wir sind die ICM Personal AG und bringen neuen Wind in den · Wie? Indem wir unseren Mitarbeitenden und Kunden mit Klarheit begegnen und so eine Zusammenarbei ...
-
Reservations Agent
Found in: DrJobEN AE A2 - 5 days ago
the first group dubai Ajman, United Arab EmiratesAnswer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. · Answer guest inquiries about hotel services, facilities and hours of operation. · Enter reservations into the computer according to standard operating p ...
-
Reservations Agent
Found in: Talent AE A C2 - 5 days ago
the first group dubai Ajman, United Arab EmiratesAnswer all incoming callspromptly, in an attentive, courteous, efficient manner andmaintaining excellent call audit scores. · Answerguest inquiries about hotel services, facilities and hours ofoperation. · Enter reservations into the computeraccording to standard operatingprocedu ...
-
Guest Service Agent Reservations
Found in: Talent AE A C2 - 3 days ago
Rotana Hotel Management Corporation Sharjah, United Arab EmiratesWe are currently lookingfor dynamic, and self motivated Front Office professionals who wantto move their careers forward. · As a Guest ServiceAgent you are responsible to provide professional and customerfocused service to our guests, ensuring their stay will become amemorable ex ...
-
Reservations Agent
Found in: Talent AE 2A C2 - 1 day ago
Kempinski Hotel Mall of the Emirates Dubai, United Arab Emirates Full time_jobReservations AgentThe incumbent of this position is responsible to materialize the maximum number of requests and reservations. Key Responsibilities:Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. ...
-
Reservations Agent
Found in: Talent AE 2A C2 - 5 days ago
Kempinski Hotel & Residences Palm Jumeirah Dubai, United Arab Emirates Full time_jobReservations AgentThe incumbent of this position is responsible to materialize the maximum number of requests and reservations. Key Responsibilities:Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. ...
-
Reservations Agent
Found in: DrJobEN AE A2 - 1 day ago
Hilton Dubai, United Arab EmiratesWhat will I be doing? · As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specific ...
-
Reservation Agent
Found in: DrJobEN AE A2 - 6 days ago
Anantara Hotels Resorts & Spas Dubai, United Arab EmiratesTo serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. · The Reservation Agent captures det ...
-
Reservations Agent
Found in: Talent AE C2 - 3 days ago
AccorHotel Dubai, United Arab Emirates Full timeJob Description · Reservation Agent · As a five-star Hotel Reservation Agent, you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations, inquiries, and requests with the highest level of professionalism and customer service. This ro ...
-
Reservation Agent
Found in: Talent AE A C2 - 6 days ago
Anantara Hotels Resorts & Spas Dubai, United Arab EmiratesTo serve the needs of the business, ourguests and our colleagues by coordinating all inquiries, bookingand selling of the main product of the hotel – Rooms. Keyobjectives are to simultaneously maximize guest satisfaction, andhotel revenue. · The Reservation Agent capturesdetails ...
-
Reservations Agent
Found in: Talent AE A C2 - 1 day ago
Hilton Dubai, United Arab EmiratesWhat will I bedoing? · As a Reservations Agent,you will serve as the first line of inquiry for room reservationswithin the hotel. A Reservation Agent is responsible for offeringexcellent customer service, options, and other solutions to meetGuest and customer needs. Specifically, ...
-
Reservations Agent
Found in: DrJobEN AE A2 - 1 day ago
MARRIOTT International Dubai, United Arab EmiratesPosition Summary · Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation poli ...
-
Reservations Agent
Found in: DrJobEN AE A2 - 1 day ago
HILTON Dubai, United Arab EmiratesAs a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Age ...
-
Reservations Agent
Found in: Talent AE A C2 - 1 day ago
HILTON Dubai, United Arab EmiratesAs a Reservations Agent, you will serve asthe first line of inquiry for room reservations within the hotel. AReservation Agent is responsible for offering excellent customerservice, options, and other solutions to meet Guest and customerneeds. Specifically, a Reservations Agent w ...
-
Reservations Agent
Found in: Talent AE A C2 - 1 day ago
MARRIOTT International Dubai, United Arab EmiratesPositionSummary · Process all reservationrequests, changes, and cancellations received by phone, fax, ormail. Identify guest reservation needs and determine appropriateroom type. Verify availability of room type and rate. Explainguarantee, special rate, and cancellation policies ...
-
Reservations Agent
Found in: Talent AE C2 - 3 days ago
Hilton Dubai, United Arab Emirates Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel and therefore, must offer an excellent service and influence the Guest decision to stay at the property. · What will I be doing · As a Reservations Agent, you will serve as the first line of in ...
-
Reservation Agent
Found in: DrJobEN AE A2 - 5 days ago
MARRIOTT International Dubai, United Arab EmiratesPosition Type Non-Management · Position Summary · Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, spec ...
Guest Service Agent Reservations - Sharjah, United Arab Emirates - Rotana Hotel Management Corporation
Found in: DrJobEN AE A2 - 4 days ago
Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel's policies and procedures and service standards and have full knowledge of the hotel facilities and happenings