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    Female Front Desk Receptionist - Dubai, United Arab Emirates - Taj hotel JLT

    Taj hotel JLT
    Taj hotel JLT Dubai, United Arab Emirates

    1 day ago

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    Description

    Ø Ensure all the complaints from the guests are handled delicately and informed to the Duty Manager.

    Ø Cross check Housekeeping occupancy report and inform the Duty Manager about discrepancies.

    Ø Feed in the data collected from the guest through the registration card/business card, on to the Computer and update guest profiles on a regular basis.

    Ø Sell higher priced rooms to the guest by skilful salesmanship.

    Ø Ensure that all guest/internal correspondence is filed and maintained systematically.

    Ø Ensure all messages are transmitted in time and also that messages are sent to the guests with regard to any requests from them.

    Ø Answer all incoming calls for guests in their absence and convey/record all messages.

    Ø Handle all guest mail, parcels, telegrams as per laid down procedures.



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