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Abu Dhabi

    Facilities Assistance - Abu Dhabi, United Arab Emirates - Emirates General Services Enterprise

    Emirates General Services Enterprise
    Emirates General Services Enterprise Abu Dhabi, United Arab Emirates

    1 week ago

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    Description

    Provide a Quarterly facility assessmentreport covering the entire college.

    ·Supervising the service providers daily activities, attendees,performance, response time, etc...

    ·Prepare a weekly report for the service providers'performance, quality of work &problems.

    · Prepare regular reports onall maintenance activities.

    · Monitorfacilities throughout their warranty period fordeficiencies.

    · Conduct non-routinemaintenance activities as needed in compliance with Health andSafety regulations.

    · Provide supportto General Services and Projects team as needed for facilitiesprojects.

    · Maintain currentfacilities records and files.

    ·Monitor the KPI's & SLA's parameters ofthe Service providers and maintain Records and report in timelymanner.

    · Perform Costumerssatisfaction survey twice a year and prepare a service Improvementplan based on Complains root cause analysis and monitor resultmonthly and report to facility engineer foraction.

    · Provide required support andfollow up with regards to campus needs such as setups, events,exams and day to day activities andcomplains.

    · Monitor and follow upcomplaints and request logs related to facilitiesmaintenance.

    · Conduct non-routinemaintenance activities as needed in compliance with Health andSafety regulations.

    · Coordinate withHealth and Safety as and when needed for maintenanceactivities.



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