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Abu Dhabi

    Facilities Assistance - Abu Dhabi, United Arab Emirates - Emirates General Services Enterprise

    Emirates General Services Enterprise
    Emirates General Services Enterprise Abu Dhabi, United Arab Emirates

    1 day ago

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    Description

    Provide a Quarterly facility assessment report covering the entire college.

    · Supervising the service providers daily activities, attendees, performance, response time, etc...

    · Prepare a weekly report for the service providers' performance, quality of work & problems.

    · Prepare regular reports on all maintenance activities.

    · Monitor facilities throughout their warranty period for deficiencies.

    · Conduct non-routine maintenance activities as needed in compliance with Health and Safety regulations.

    · Provide support to General Services and Projects team as needed for facilities projects.

    · Maintain current facilities records and files.

    · Monitor the KPI's & SLA's parameters of the Service providers and maintain Records and report in timely manner.

    · Perform Costumers satisfaction survey twice a year and prepare a service Improvement plan based on Complains root cause analysis and monitor result monthly and report to facility engineer for action.

    · Provide required support and follow up with regards to campus needs such as setups, events, exams and day to day activities and complains.

    · Monitor and follow up complaints and request logs related to facilities maintenance.

    · Conduct non-routine maintenance activities as needed in compliance with Health and Safety regulations.

    · Coordinate with Health and Safety as and when needed for maintenance activities.



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