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    IT Support Technician - Dubai, United Arab Emirates - Insight Global

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    Description

    Required Skills and Experience:

    -High school diploma.

    -At least two years of hands on experience in the support of multi-user hybrid windows/Mac environment.

    -Working knowledge of common software and OS packages including Office365, Windows 7 - 10, and MacOS.

    -Working knowledge of ITIL-based ticketing systems, Active Directory, basic networking concepts, and collaboration tools.

    -Ability to research hardware and software issues.

    -Excellent verbal, written and interpersonal skills.


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