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    Service Coordinator - Dubai, United Arab Emirates - Zahrawi Medical

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    • Responsible for the inventory ofthe spare parts, monitoring and managing the inventory on a regularbasis.
    • Assisting the Service Engineers with theservice inquiries coming from thecustomers.
    • Answering the questions of customersregarding the services schedule.
    • Keeping theinstruments, customers and service contracts database of allexisting customers and updating themregularly.
    • Monitoring smooth transactions ofservice operation performed by the ServiceEngineers.
    • Performing all administrativesupports such as filling records, maintaining a weekly report fromService Engineers, reporting directly to Line Manager for everycircumstance occurred.
    • Preparing all requireddocuments required regarding new installation to ensure and provideappropriate customer servicesatisfaction.
    • Coordinating with the Sales& Accounts Departments to monitor transactions for spareparts orders, invoicing of service contract andpayments.
    • Monitoring progress of job orders andservice contracts.

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