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    Sales Coordinator - Dubai, United Arab Emirates - Hotel Chadstone Melbourne MGallery

    Hotel Chadstone Melbourne MGallery
    Hotel Chadstone Melbourne MGallery Dubai, United Arab Emirates

    Found in: Talent AE C2 - 13 hours ago

    Default job background
    Full time
    Description
    Job Description

    Company Description

    We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

    To join our Group, please visit

    Job Description

    • Sales in attracting new and old customers to the hotel be responsible for providing assistance to the team;
    • Manage all aspects of sales activities, including receiving initial inquiries, timely preparation of prospect information, proposals, correspondence and contracts, pending reservations, etc. help coordinate and resolve issues such as:
    • Prepare proposals and contracts as required:
    • Contacting customers as necessary:
    • Control of timely return of contracts to the counterparty:
    • Accurate reporting of all advertising and information materials:
    • Coordinate specific marketing initiatives involving revenue streams:
    • To acquire and share knowledge about Hotel products, including accommodation services, meeting facilities, history and heritage, activities and local programming;
    • To participate in field inspections, familiarization tours, trade exhibitions;
    • To actively participate in production and hotel training programs
    • To participate in the improvement of systems and procedures:
    • Provide courteous assistance and proper coordination to hotel staff and guests;
    • Participate in weekly department meetings, daily meetings and trainings;
    • To immediately inform the direct manager about the problems or questions that have arisen so that they can be solved in time;
    • Understand and adhere to all departmental guidelines and policies;
    • To report any technical problems and necessary needs in the work process immediately to the direct manager;
    • To assist the work of other employees of the department;
    • Prepare and submit all reports directly to the manager during the period of duty;
    • Respond professionally to customer questions and understand their needs and requirements;
    • To establish close cooperation relations both with colleagues within the Sales department and with employees of other departments;
    • To establish close cooperation relations both with colleagues within the Sales department and with employees of other departments;
    • To be responsible for internal coordination with the sales and marketing team;
    • To ensure accurate and timely preparation of all documents related to the Sales Department (contracts, room lists, proposals, etc.):
    • To organize and coordinate meetings, events:
    • Prepare minutes of meetings:

    Qualifications

    • Higher education (tourism and hotel management is desirable)
    • Experience in the relevant position (preferred)
    • Knowledge of Opera PMS Software, Microsoft Windows computer programs
    • Excellent communication skills, both written and verbal required
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Must possess professional telephone etiquette and have an excellent command
    • Strong team player who can work independently in a fast paced environment
    • Dynamic, willing to learn
    • Have good sales and presentation skills

    Additional Information

    A wonderful hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.
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