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Abu Dhabi

    Medical Receptionist - Abu Dhabi, United Arab Emirates - MEONE MEDICAL CENTER

    MEONE MEDICAL CENTER
    MEONE MEDICAL CENTER Abu Dhabi, United Arab Emirates

    6 days ago

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    Description

    . Greet and welcome visitors: Extend a warm and friendly welcome to all visitors, ensuring they feel comfortable and valued.

    2. Answer phone calls: Handle incoming calls and direct them to the appropriate person or department. Take messages accurately and relay them promptly.

    3. Manage appointments: Schedule and maintain appointments for clients, employees, and executives using electronic calendars or appointment books. Notify staff of any changes or cancellations.

    4. Maintain a clean and organized reception area: Ensure the reception area is tidy, presentable, and stocked with necessary supplies such as brochures, magazines, and business cards.

    5. Handling mail and deliveries: Sort, distribute, and track incoming and outgoing mail. Receive and sign for packages and notify recipients promptly.

    6. Assist with administrative tasks: Provide general administrative support such as photocopying, filing, typing, and data entry. Help prepare documents, reports, and presentations as needed.

    7. Handle inquiries and provide information: Proactively assist visitors and callers by answering questions and providing accurate information about the company, its services, and its location.

    8. Maintain security procedures: Monitor and ensure the security of the premises by following safety protocols, issuing visitor badges, and controlling access to restricted areas.

    9. Collaborate with other departments: Coordinate with different departments to address visitors' needs, relay messages, and ensure smooth communication within the organization.

    10. Display professionalism and confidentiality: Treat all information, conversations, and interactions with utmost discretion and confidentiality.

    Requirements:

    Excellent communication skills, both verbal and written.
    - Strong interpersonal skills with an ability to build rapport and establish positive relationships with clients and colleagues.
    - Professional appearance and demeanor.
    - Basic computer skills and proficiency in using office equipment.
    - Organizational and multitasking abilities.
    - Customer service-oriented mindset and a patient, friendly demeanor.
    - Proactive and resourceful problem-solving skills.
    - Attention to detail and accuracy in data entry and documentation.

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