- Facilitate monthly L&D meetings with the Executive Committee and Heads of Departments to assess the training needs.
- Develop and implement comprehensive training programs tailored to all team players, including front-line staff, supervisors, and managers.
- Work closely with management to identify training gaps and create materials that align with organizational objectives and industry benchmarks.
- Conduct engaging training sessions, workshops, and seminars, utilizing both in-person and virtual formats, to equip attendees with essential skills and knowledge.
- Oversee and optimize the utilization of the Lobster Ink Platform, ensuring maximum effectiveness of training resources.
- Generate insightful reports on Training & Quality Initiatives, offering valuable insights into business performance.
- Actively participate in action planning based on guest feedback and mystery guest audits to continuously enhance service quality.
- Support the Management team in the development of Standard Operating Procedures to streamline operations and uphold service standards.
- Ensure adequate number of departmental trainers in each operation to meet organizational training needs.
- Head monthly meetings with departmental trainers to enhance their skills and ensure alignment of training plans with current priorities.
- Set and uphold stringent quality standards for all facets of service delivery.
- Conduct routine audits and inspections to evaluate adherence to quality standards and pinpoint opportunities for enhancement.
- Create and execute corrective action plans as necessary to rectify deficiencies and foster ongoing improvements.
- Provide coaching, mentoring, and feedback to managers to support their professional development and improve performance.
- Foster a culture of continuous learning and excellence within the organization by promoting employee engagement and empowerment.
- Develop and implement strategies to enhance employee engagement within the hotels.
- Collaborate with management to launch DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives.
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Hospitality Manager
17 hours ago
Hatta Adventures LLC Dubai, United Arab Emirates**Role: Hospitality Manager** · **Location: Hatta, Dubai, UAE** · - Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas. ...
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Marketing & Loyalty Manager (Hospitality)
17 hours ago
Edari Dubai, United Arab EmiratesWe are looking to hire a **Marketing & Loyalty Manager **who has a strong background in marketing, extensive expertise in loyalty programs, and a successful track record in a well-known hospitality group for our Client based in Dubai · - which is one of the largest companies in t ...
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Tandem Search Dubai, United Arab EmiratesA globally-renowned consulting firm is actively seeking talented individuals at the Principal and Manager levels with substantial expertise in the dynamic field of Tourism and Hospitality. As a Principal, you'll play a proactive role in business development and client management ...
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Regional Sales Manager, Hospitality Cloud
17 hours ago
Cvent Dubai, United Arab EmiratesOverview: · About Cvent · Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management plat ...
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Blue Ocean Corporation Dubai, United Arab Emirates**JOB SPECIFICATIONS**: · - Assist the conference team in event (Badminton Asia) from start to finish according to requirements, target audience and objectives · - Come up with suggestions to enhance the event's success. · - Sourcing and negotiating with vendors and suppliers · - ...
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Housing Manager- Hospitality
4 days ago
the first group dubai Dubai, United Arab EmiratesOverseeing the day-to-day operations of staff accommodation facilities, including maintenance, cleanliness, and security. · Conducting regular inspections to ensure compliance with health, safety, and quality standards. · Addressing any maintenance issues promptly and coordinatin ...
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operations manager hospitality
5 days ago
ANTAL INTERNATIONAL Dubai, United Arab EmiratesDevelop and implement robustoperational strategies and procedures tailored for the Middle Eastmarket · Enhance efficiency,productivity, and customer satisfaction across allrestaurants · Monitor and analyseregion-specific and international key performance indicators (KPIs)to ident ...
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Marketing Manager Hospitality
21 hours ago
Interlink HR Consultancy Dubai, United Arab EmiratesRegisteredNurse (RN) - NICU - $24 to $40 Per Hour Plus $10k SignOn · Norman,Oklahoma · NeonatalIntensive Care Unit is a 25 bed Level III unit with a NeonatalGround Transport ; We focus on family-centered We have 5Neonatologist on · Compensationand Benefits · -$ to $ per hour (bas ...
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operations manager hospitality
5 days ago
ANTAL INTERNATIONAL Dubai, United Arab EmiratesDevelop and implement robust operational strategies and procedures tailored for the Middle East market · Enhance efficiency, productivity, and customer satisfaction across all restaurants · Monitor and analyse region-specific and international key performance indicators (KPIs) to ...
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Housing Manager- Hospitality
4 days ago
the first group dubai Dubai, United Arab EmiratesOverseeing the day-to-day operationsof staff accommodation facilities, including maintenance,cleanliness, and security. · Conducting regularinspections to ensure compliance with health, safety, and qualitystandards. · Addressing any maintenance issuespromptly and coordinating rep ...
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Training Quality Manager- Hospitality
21 hours ago
the first group dubai Dubai, United Arab EmiratesFacilitate monthly L&Dmeetings with the Executive Committee and Heads of Departments toassess the training needs. · Develop andimplement comprehensive training programs tailored to all teamplayers, including front-line staff, supervisors, andmanagers. · Work closely with manageme ...
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Maintenance Project Manager FB Hospitality
17 hours ago
CHARTERHOUSE MIDDLE EAST Dubai, United Arab EmiratesThe Project Manager will manage a property portfolio of cafés and restaurants throughout the GCC region, offering technical, operational and customer focused expertise, to ensure projects are delivered on-time to the highest quality. · This management role, will work closely with ...
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Maintenance Project Manager FB Hospitality
17 hours ago
charterhouse Dubai, United Arab EmiratesSupervising and leading all maintenance processes and operations. · Tracking expenses and overseeing the budget for maintenance. · Maintaining all machinery to ensure it's at working standards. · Creating and implementing maintenance procedures. · Conducting regular inspections o ...
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Maintenance Project Manager FB Hospitality
3 days ago
charterhouse Dubai, United Arab EmiratesSupervising and leading allmaintenance processes and operations. · Trackingexpenses and overseeing the budget formaintenance. · Maintaining all machinery toensure it's at workingstandards. · Creating and implementingmaintenance procedures. · Conducting regularinspections of the f ...
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Maintenance Project Manager FB Hospitality
3 days ago
CHARTERHOUSE MIDDLE EAST Dubai, United Arab EmiratesThe Project Manager will manage a propertyportfolio of cafés and restaurants throughout the GCCregion, offering technical, operational and customer focusedexpertise, to ensure projects are delivered on-time to the highestquality. · This managementrole, will work closely with the ...
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Knight Frank Dubai Dubai, United Arab EmiratesMRICS advantageous. Assist withreport writing, financial analysis, and proposaldocuments. · Maintain/update internaldatabases. · Conduct primary research whererequired. · Source and update secondarydata. · Understand Middle East market dynamicsand the drivers of hospitality secto ...
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Knight Frank Dubai Dubai, United Arab EmiratesMRICS advantageous. Assist with report writing, financial analysis, and proposal documents. · Maintain/update internal databases. · Conduct primary research where required. · Source and update secondary data. · Understand Middle East market dynamics and the drivers of hospitality ...
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Marketing & PR Associate (Hospitality Background)
17 hours ago
Atelier House Hospitality Dubai, United Arab Emirates**Responsibilities**: · - Develop and execute marketing campaigns to promote our hospitality services · - Manage social media accounts and create engaging content to increase brand awareness · - Coordinate with media outlets to secure press coverage and PR opportunities · - Plan ...
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Business Development Manager
17 hours ago
LucidPay Dubai, United Arab Emirates**LucidPay - Job Description** · **Job Title Business Development Manager** · **Location UAE** · **Reporting to Business Development Director** · **What is LucidPay?** · LucidPay's _Lucid Hospitality Suite_ allows hotels to create complex packages enforced by automation. _Lucid H ...
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Business Development
17 hours ago
Aims Healthcare LLC Dubai, United Arab EmiratesJob Description: · As a Business Development Manager for AIMS Home Healthcare, specializing in the hospitality vertical, your primary responsibility will be to identify, Visit, establish, and nurture relationships with hotels to secure contracts and drive revenue growth for our h ...
Training Quality Manager- Hospitality - Dubai, United Arab Emirates - the first group dubai
Description
Team Development & Engagement: