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Abu Dhabi

    Receptionist- Abu Dhabi International Airport - Premier Inn Hotels LLC

    Premier Inn Hotels LLC
    Premier Inn Hotels LLC Abu Dhabi, United Arab Emirates

    Found in: Talent AE A C2 - 1 week ago

    Default job background
    Description

    Your passion andenergy will be infection as you welcome our guests and support themthrough their check in and check out procedure. Your natural downto earth manner will result in being able to manage guestexpectations in a fast and busy environment. With a keen eye fordetail you will not miss a step in the procedures. Managingpayments will be second nature and you will have excellent dataentry skills to support accurate reports.

    Mainresponsibilities include:

    Greet and welcome guests visitors suppliers answertelephone calls providing a warm timely welcome in line with ourbrand standards.

    Answers guest related queries and provides informationfor promotions room prices activities and events in the surroundingarea to provide accurate information to guests

    Ensure payments are made with according to the cashhandling procedures and Process accurately and efficiently allreservations and cancellations

    Identify corporate leads and build longtermrelationships

    Drive online name mentions and promote customerfeedback

    Understand the online guest s feedback and exploreoptions for improvement

    Carry out general office duties includingcorrespondence emails and filing to ensure the smooth running ofthe reception area Maintain appropriate stock of supplies andreception stationeries

    Effectively communicate with all departments on allguests requests and complaints for smooth servicedelivery

    Ensure safety of all guest in line with the safetyprocedures and guideline.



    Requirements

    Customeroriented approach

    Excellent communication skills

    Strong attention to details

    Flexible agile and able to work underpressure

    Ability to work both independently and in ateam

    Proactive and excellent organizationalskills

    Ability to provide exceptional customer service to ourguests


    Youmust have /be

    Have minimum of oneyear experience as HotelReceptionist in Front Office department of a hotel.

    Knowledge of Opera(PMS

    Arabic Language speakingwriting andreading



    Benefits

    Benefits

    We offer a competitive salary packageaccommodation transportation medical insurance which includesdental air tickets and hours which offer you a work lifebalance.

    Along with this we have many examples ofhow those that work with us have grown and developed their careerthroughout our company. So if you are committed and driven and wantto develop into other areas then we will support you to do this.
    At Premier Inn we know the importance ofcreating a culture which brings the experience to life for both ourcustomers and our team and this is supported by strong companyvalues. We employ people that not only believe in our values butalso have the passion to live and breathe them and always put thecustomer in the heart of everything wedo.

    We want Premier Inn to be a place wherepeople s skills and careers grow as fast as we do. A place whereeveryone has the opportunities to develop and achieve their dreams.We put emphasis on a promote from within culture and continuouslystrive to create a supportive and engaging environment in which ourteam can thrive anddeliver.

    If this sounds like you and you are readyto work in an environment that values your work and rewards youfairly then please click on the "Im interested"button and join theteam

    Customer-orientedapproach Excellent communication skills Strong attention to detailsFlexible, agile and able to work under pressure Ability to workboth independently and in a team Proactive and excellentorganizational skills Ability to provide exceptional customerservice to our guests You must have /be- Have minimum of one-yearexperience as Hotel Receptionist in Front Office department of ahotel. Knowledge of Opera (PMS Arabic Language- speaking,writingand reading
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