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    Renewal Contract Manager - Dubai, United Arab Emirates - Trigenx, LLC

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    Description

    In this role, you'll get to:

    • Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
    • Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
    • Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities
    • Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer
    • Establish cooperative working relationships with customers
    • Lead forecasting discussions and pipeline reviews with internal colleagues
    • Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
    • You'll learn how a variety of businesses operate, what challenges they face on a daily basis, and how technology can dramatically improve their businesses and employees' lives

    We are looking for people who:

    • Possess sales or negotiation experience
    • Are passionate about creating a great customer experience
    • Solve problems with curiosity and creativity
    • Seek to understand multiple perspectives in a situation
    • Show clear communication skills with the ability to effectively lead a conversation
    • Possess prioritization and organizational skills with attention to detail
    • Embrace a dynamic and motivating environment
    • Invest in relationships with customers and colleagues
    • Contribute to a positive team environment of equality and inclusion

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