- Responsible for the planning, coordinating, and administering two of our largest flagships tracking studies – Brand Health Tracking and Net Promotor Score studies.
- Ensures smooth coordination with external vendors on methodology, sampling, fieldwork progress, incentive planning, reporting, and data analysis.
- Accurately conduct scripting and monitoring fieldwork in Verint
- Analyze and synthesize data for report writing.
- Maintain and update Tableau dashboard with new data.
- Manage contract approvals and invoice processing on a timely basis.
- Accountable for working with internal stakeholders on any queries for both studies.
- Efficiently check and ensure research outputs are accurate and with high standard.
- Responsible for prompt preparation of research output to answer internal stakeholders and senior management's needs.
- Communicate effectively with outside vendors and internal stakeholders.
- Flexibility to work with global teams and varying time zones effectively.
- Strong organization skills with the ability to juggle priorities and work under pressure to meet tight deadlines.
- Ability to balance multiple priorities at once and deliver on tight timelines.
- Minimum of 5 years of health insurance or international health care provider experience.
- Degree holder in Statistics, Marketing or related discipline
- Data driven, and highly numerate.
- Excellent skills in Microsoft Office especially PowerPoint and Excel
- An experience with data analytics tool(s), Tableau or Verint is a definite plus.
- Due to communication with documents with external vendors and internal stakeholders with various backgrounds, hence proficiency in English is a must and other additional languages would be good to have.
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Market Insight Senior Analyst - Dubai, United Arab Emirates - The Cigna Group
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