- Takes reservations and operates systems in accordance with hotel standards of performance.
- Ensures a sales attitude is adopted at all times and maintains an awareness of sales opportunities within the hotel.
- Develops and maintains a high level of communication with all major sources of business and advises the Front Office Manager and Reservation Manager to feedback where necessary.
- Ensures all waitlisted business is recorded appropriately.
- Ensures the Reservation Manager is kept informed of all developments within the department.
- Adheres to pre-set availability and rate controls.
- Ensures a high level of product knowledge of the hotel and local area.
- Ensures a high level of Reservations is consistently maintained.
- Processes all reservation requests by phone, mail through system, promptly and accurately to established standards.
- Checks daily arrivals and informs concerned personnel of any missing information.
- Prepares and distributes weekly forecasts.
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Service Officer
Found in: Talent AE A C2 - 2 days ago
accor hotels uae Dubai, United Arab EmiratesAccess Healthcare LLC is a Nurse owned andoperated staffing agency located in Princeton, NJ. We specialize intravel and local placements of healthcare professionals throughoutNew Jersey, Pennsylvania, Georgia and Florida. We aimto provide superior service to by providing around t ...
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Service Officer
Found in: DrJobEN AE A2 - 2 days ago
accor hotels uae Dubai, United Arab EmiratesAccess Healthcare LLC is a Nurse owned and operated staffing agency located in Princeton, NJ. We specialize in travel and local placements of healthcare professionals throughout New Jersey, Pennsylvania, Georgia and Florida. We aim to provide superior service to by providing arou ...
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Guest Services Officer
Found in: DrJobEN AE A2 - 20 hours ago
Accor Dubai, United Arab EmiratesJob Description · To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service. · To personally greet and escort the guests rather than pointing out directions. · To respect the privacy of the guests and the confidential ...
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guest services officer
Found in: Talent AE A C2 - 1 day ago
Grand Hyatt Dubai, United Arab EmiratesThe Guest Service Officer is responsible tocontribute to the smooth and efficient running of the Receptionwithin the Hotel ResidenceDivision. · Qualifications · Ideallywith a relevant degree or diploma in Hospitality or Tourismmanagement. · Minimum 2 years work experience inhotel ...
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Guest Service Officer
Found in: DrJobEN AE A2 - 2 days ago
HYATT HOTELS GROUP Dubai, United Arab EmiratesYou will be responsible to provide an excellent and consistent level of service to your customers. · The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms and Residences Department. · Qualifications · Ideally ...
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Guest Service Officer
Found in: DrJobEN AE A2 - 2 days ago
Grand hyatt Dubai, United Arab EmiratesYou will be responsible to provide an excellent and consistent level of service to your guests. · The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. · Qualifications · Diploma/ Degree in Hospitali ...
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Guest Services Officer
Found in: Talent AE A C2 - 3 days ago
Hotel Chadstone Melbourne MGallery Dubai, United Arab EmiratesAssist guests with all inquiries,both hotel and non-hotel related · Conduct andattend effective shift briefings to ensure hotel activities andoperational requirements are known · Maintaingood relationship with AirportConcierge · Maintain good relationship withretailers and other ...
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Guest Services Officer
Found in: DrJobEN AE A2 - 20 hours ago
Hotel Chadstone Melbourne MGallery Dubai, United Arab EmiratesTo be a Heartist of the hotel, in and outside the work place. · To always keep the working area clean and well maintained. · To provide safe working environment using appropriate materials, equipments and supplies. · To properly use the telephone etiquette as per Sofitel standard ...
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Senior Services Officer
Found in: Talent AE A C2 - 5 days ago
HALCON Dubai, United Arab EmiratesManage the catering services fromcollection of daily requirements & coordination withCatering service provider · Conduct monthly Foodcommittee meeting, confirmation of menu and coordination withservice provider · Collect and process thecatering invoice claims and follow up with t ...
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Guest Services Officer
Found in: DrJobEN AE A2 - 4 days ago
Park Hyatt Dubai, United Arab EmiratesQualifications · An ideal candidate should: · Have prior experience bartending within a hotel or an established restaurant/bar. · Be creative, passionate and engaging. · Be based in the United Arab Emirates. · English/Arabic speaker is preferred. · ...
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Guest Services Officer
Found in: Talent AE A C2 - 1 day ago
Hotel Chadstone Melbourne MGallery Dubai, United Arab EmiratesTo be a Heartist of the hotel, inand outside the work place. · To always keep theworking area clean and well maintained. · Toprovide safe working environment using appropriate materials,equipments and supplies. · To properly use thetelephone etiquette as per Sofitelstandards. · T ...
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Guest Services Officer
Found in: Talent AE A C2 - 1 day ago
Accor Dubai, United Arab EmiratesJobDescription · To offer a warm welcome to all guestsand to ensure that they enjoy their stay being offered the finestpersonal service. · To personally greet andescort the guests rather than pointing outdirections. · To respect the privacy of theguests and the confidentiality of ...
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Guest Services Officer
Found in: Talent AE A C2 - 4 days ago
Park Hyatt Dubai, United Arab EmiratesQualifications · Anideal candidateshould: · Haveprior experience bartending within a hotel or an establishedrestaurant/bar. · Be creative, passionate andengaging. · Be based in the United ArabEmirates. · English/Arabic speaker ispreferred. · ...
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Guest Service Officer
Found in: Talent AE A C2 - 4 days ago
HYATT HOTELS GROUP Dubai, United Arab EmiratesYou will be responsible to provide anexcellent and consistent level of service to yourcustomers. · The Guest ServiceOfficer is responsible to contribute to the smooth and efficientrunning of the Reception within the Rooms and ResidencesDepartment. · Qualifications · Ideally with ...
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Guest Service Officer
Found in: Talent AE A C2 - 4 days ago
Grand hyatt Dubai, United Arab EmiratesYou will be responsible to provide anexcellent and consistent level of service to yourguests. · The Guest ServiceOfficer is responsible to contribute to the smooth and efficientrunning of the Reception within the RoomsDivision. · Qualifications · Diploma/ Degree in Hospitality or ...
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Senior Services Officer
Found in: DrJobEN AE A2 - 5 days ago
HALCON Dubai, United Arab EmiratesManage the catering services from collection of daily requirements & coordination with Catering service provider · Conduct monthly Food committee meeting, confirmation of menu and coordination with service provider · Collect and process the catering invoice claims and follow up w ...
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Customer Service Officer
Found in: DrJobEN AE A2 - 5 days ago
AMAL GROUP Dubai, United Arab EmiratesMaintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our products inside and ...
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Reservations - Guest Service Officer
Found in: DrJobEN AE A2 - 2 days ago
ANdAZ Dubai, United Arab EmiratesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. · Qualifications · Ideally with a relevant deg ...
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Reservations - Guest Service Officer
Found in: Talent AE A C2 - 3 days ago
ANdAZ Dubai, United Arab EmiratesYou will be responsibleto provide an excellent and consistent level of service to yourcustomers. The Guest Service Officer is responsible to contributeto the smooth and efficient running of the Reception within theRooms Division. · Qualifications · Ideally with a relevant degree ...
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Customer Service Officer Jobs in Dubai
Found in: Talent AE 2A C2 - 4 days ago
Majid Al Futtaim Dubai, United Arab EmiratesCustomer Service Officer Jobs in Dubai | Majid Al Futtaim CareersFor More Top Organization Jobs Click HereDescription:The role of the Senior Customer Service Officer is to deliver an excellent customer experience to customers across the Leisure, Entertainment and Cinemas business ...
Guest Services Officer - Dubai, United Arab Emirates - Destination Hotels
Description
Summary
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reservation within the Rooms Division.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.