- Assist with the management of key elements within the FRS portfolio, being responsible for (but not limited to), investigations, Fraud Risk Management, global fraud awareness, resource planning and training, and stakeholder engagement.
- Assist with the development (in collaboration with internal and external stakeholders) of new technologies such as automated/digitalised systems that will increase our capability and efficiency to prevent, detect and respond to fraud risks/incidents.
- Assist with the management and continuous innovation of key components of FRS' Fraud Awareness objectives, such as (but not limited to) Train-the-trainer, E-Learning modules, Whistleblowing Hotline deployment, Fraud Awareness week/ internal conferences/ video productions/ webinars/ podcasts/ online questionnaires, training sessions and FRS' Intranet presence.
- Assist with the development of investigation strategies and enhance processes enabling the FRS members to conduct diligent investigations in accordance with forensically sound methodologies and practices.
- Assist with research initiatives focussed on best practices and quality assurance, that would enable FRS to achieve/maintain its desired level of maturity effectively and efficiently (e.g., Benchmarking and External Quality Reviews).
- Assist with /Manage complex fraud investigations in accordance with prescribed local and international requirements.
- Assist with /Manage interviews with stakeholders, perpetrators, and witnesses to gather information and evidence that would be considered admissible under relevant criminal and civil rules of evidence.
- Assist with /Manage the collection of various types of evidence (particularly digital evidence), ensuring the chain of custody for evidence preservation is maintained in accordance with forensically sound methodologies and practices.
- Assist with /Manage liaison with various internal/external legal professionals in instances where investigated allegations are required to progress to civil/criminal proceedings in relevant courts.
- Communicate with key stakeholders clearly and effectively during and after an investigation to ensure that all issues are addressed, and remediating actions are fully understood.
- Demonstrate continuous awareness to the evolution of the DP World Group, emerging fraud risks, their impact, and the necessary changes this will have on FRS' processes and strategies, ensuring its continuous alignment with the fraud risk profile of the organization.
- Assist with /Manage the Fraud Risk Assessment (FRA) plan, to mitigate key fraud risks within our universe and propose pragmatic recommendations where improvement is required.
- Manage and equip Fraud Risk Assessment teams with tools and resources to conduct FRAs.
- Serve as a subject matter expert on complex Fraud Risk Assessments to help the concerned team attain optimal results.
- Assist with /Manage delegation of FRS tasks to FRCs and provide on the job training/mentoring as required.
- Assist with the development process for enhancements that would improve the Case Management System.
- Assist with /Manage the effective implementation of the DP World Whistleblowing hotline across all international locations and identify new initiatives accelerate this process.
- Continuously identify ways to streamline and enhance the presentation and reporting process of FRS results (e.g., Investigation reports, Regional/BU update reports, Monthly and Quarterly Audit Committee updates) to its stakeholders.
- Assist with /Manage various administrative tasks, such as (but not limited to) Master Service Agreements (MSA), budgeting, internal procurement management/evaluation, recruitment, resource management etc.
- Responsible for the management and leadership of an engaged team, promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound.
- Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World's Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World's Code of Conduct and Ethics policies.
- Perform other related duties as assigned.
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Head of Service Quality Risk
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Tanfeeth Dubai, United Arab Emirates10+ years of experience in senior leadership roles within customer experience, service quality, risk management, or process improvement, preferably in the banking or financial services industry. · Proven track record of driving customer-centric initiatives and implementing succes ...
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Group Manager Fraud Risk Services
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DP World Dubai, United Arab EmiratesAssist with the management of keyelements within the FRS portfolio, being responsible for (but notlimited to), investigations, Fraud Risk Management, global fraudawareness, resource planning and training, and stakeholderengagement. · Assist with the development (incollaboration w ...
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Group Senior Manager Fraud Risk Services
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Group Senior Manager Fraud Risk Services
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DP World Dubai, United Arab EmiratesManage and innovate the key pillars of FRS, that focus on global Fraud Awareness, Investigations (including Digital Forensics), Fraud Risk Management, Whistleblowing Hotline/System, and the development of Fraud Risk Champions (FRCs). · Manage FRS' digital transformation through a ...
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Risk Management Executive
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Risk Manager
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Uae National Credit Risk Manager
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Unsecured Credit Policy Head
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Group Manager Fraud Risk Services - Dubai, United Arab Emirates - DP World
Description
Group Manager Fraud Risk Services professionals in Dubai
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Lorayne Stelmak
PMO / Project Manager
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Susheel Shukla
Product Manager-Digital | PMP® | PSM| PSPO | ITIL
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Sudheer Pandit
I introduce my self as an effective team leader having qualities of servant leadership hence a good ...
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Ketan Kajava
Ketan Kajava
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Neha Shah
Company secretary
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Ahmed Bayoumy
A highly motivated and forward-thinking Project Manager with more than 11 Years of experience in the ...