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Sharjah

    Assistant Vice President - Sharjah, United Arab Emirates - Black & Grey HR

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    Description
    • Take overall responsibility forleading the Employee Benefits department, setting and achievingbusiness targets, guiding the team, and ensuring proceduraladherence.
    • Ensure compliance with renewalprocedures, timely submission of quotes, and employ negotiationstrategies for high renewal retention.
    • Respondpromptly to new business inquiries, provide tailored quotations,and implement strategies for high conversionrates.
    • Maintain excellent customer service forkey accounts, ensuring maximumsatisfaction.
    • Respond to mails withinstipulated time frames, settle reimbursement claims promptly, andarrange necessary coverage forendorsements.
    • Develop strong relationships withinsurers and existing clients through regularvisits.
    • Assist marketing staff in clientmeetings and help achieve targetpremiums.
    • Identify opportunities forcross-selling and upselling, providing clients with properadvice.
    • Ensure accuracy in policy documentmanagement and timely release.
    • Ensurecompliance with regulatory requirements.Support accounts team inpremium collection.
    • Maintain operationalexcellence in systems, efficiency, and professionalism.

    Requirements

    • Insurance qualifications such as FIIIor ACII are mandatory.
    • Minimum 8 years ofexperience in medical insurance.
    • Strongtechnical knowledge in medicaloperations.
    • Experience in teamhandling.
    • Exceptional in multitasking,assertive communication, and strategicthinking.
    • Strong time management skills with aproven ability to deliver tangible results.
    • Atrack record of success in meeting renewal targets, establishingdeep customer relationships, and leading a team toexcellence.

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