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Manager Service Reception
2 days ago
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Reception Manager
2 days ago
ALFAHIM Abu Dhabi, United Arab Emirates· Operations: Supervise the service work shop foremen. Assist and support the booking & information team with customer consultations. Assign jobs to the team based on the booking schedule/walk-in customers to ensure equal distribution of work. Liaise with members from concerned ...
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Service Reception Manager
3 days ago
AL TAYER GROUP LLC Abu Dhabi, United Arab EmiratesReceive customers in a professional manner providing them with accurate and timely information on their service needs. · Accurately inform Service Advisors of customer needs and record information accordingly. · Provide excellent customer service and monitor the customer contract ...
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Service Reception Manager
6 hours ago
AL TAYER GROUP LLC Abu Dhabi, United Arab EmiratesReceive customers in aprofessional manner providing them with accurate and timelyinformation on their service needs. · Accuratelyinform Service Advisors of customer needs and record informationaccordingly. · Provide excellent customer serviceand monitor the customer contract. Ens ...
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Ladies Salon Receptionist/administrator
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Reception/patients Relations Supervisor
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Ciconia Recovery healthcare investments llc Abu Dhabi, United Arab EmiratesCounseling Center is currently seeking a highly motivated and skilled individual Arabic speaker to join our team as a Reception/Patient Relations Supervisor. This is a key role that combines administrative tasks with a focus on providing exceptional customer service and fostering ...
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Receptionist
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Al Madina Agencies And Services Abu Dhabi, United Arab Emirates**The aim of the job**: · Carrying out customer reception services and implementing them, responding to their inquiries and guiding them, and maintaining the confidentiality of information. · **Main responsibilities**: · - Receiving, welcoming and directing visitors or clients. · ...
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Receptionist Secretary
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Al Ryum Group of Companies Abu Dhabi, United Arab EmiratesGreet and welcome guests as soon as they arrive at the office. · - Answer, screen and forward incoming phone calls. · - Guide visitors to the appropriate person and office. · - Ensure reception area is tidy and presentable, with all essential stationery and material (e.g. pens, f ...
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Receptionist
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Hilton Abu Dhabi, United Arab EmiratesA Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · **What will I be doing?** · As Receptionist, you will provide reception services for Guests to contribute t ...
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Receptionist - UAEn
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NMC Healthcare Abu Dhabi, United Arab EmiratesThe role of the Receptionist is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. · - Commitment to Occupational Safety and Health (OSH) / ...
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Guest Relations Manager
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Hilton Abu Dhabi, United Arab Emirates**What will I be doing?** · As a Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Gues ...
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Workshop Manager
2 days ago
BBIS Abu Dhabi, United Arab Emirates**The job responsibilities are as follows**: · - Ensure full and accurate communication to workshop, parts, reception, and quality control. · - Ensure all materials and labour resources used are posted to each and every job card. · - Maintain up-to-date progress on each and every ...
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Front Office Host
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Grand Hyatt Abu Dhabi Abu Dhabi, United Arab EmiratesSummary · You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Host is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division · **Qualifications**: · Ideally with a re ...
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Parent Relations Executive
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Aldar Academies Abu Dhabi, United Arab EmiratesThis is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi's leading school group. · **Minimum Qualifications · - Bachelor's degree certificate**Minimum Experience · - 2 years' experience in customer facing role ...
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Front Office Host
4 days ago
Grand Hyatt Abu Dhabi Abu Dhabi, United Arab EmiratesSummary · You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Host is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division · **Qualifications**: · Ideally with a re ...
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Receptionist (Female Only)
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Alain cromwell clubs and sport institution and management and operation Abu Dhabi, United Arab EmiratesWe are currently looking for Experienced **Female** Receptionist (preferably Eastern European) in a Premium Fitness Facility. · As a Receptionist/Customer Service Representative you will perform the following tasks to the highest standards: · - Greet and welcome the guests & cust ...
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Guest Relations Agent
3 days ago
Hilton Abu Dhabi, United Arab EmiratesA Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. · **What will I be doing?** · As Guest Relations Agent, you will directly address the n ...
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Receptionist / Administrator
2 days ago
360 Dental Center Abu Dhabi, United Arab EmiratesWe are looking to hire a **Front Desk Receptionist** with following job responsibilities: · - Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. · - Welcomes and greets all patients and visitors, in person or over the phone. · ...
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Supervisor Reception
2 days ago
Al Fahim Group Abu Dhabi, United Arab EmiratesSupervise reception team in terms of building rapport with customers from managing the receipt, delivery and follow up on customer vehicles while adhering to the set company policies and procedures. Liaise between customers and workshop team to efficiently deliver services on tim ...
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Arabic Female Receptionist
2 days ago
360 Dental Center Abu Dhabi, United Arab EmiratesWe are looking to hire an Arabic **Front Desk Receptionist** with following job responsibilities: · - Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. · - Welcomes and greets all patients and visitors, in person or over the p ...
Reception Manager - Abu Dhabi, United Arab Emirates - ALFAHIM
Description
·Operations: Supervise the service work shop foremen.Assist and support the booking & information team withcustomer consultations. Assign jobs to the team based on thebooking schedule/walk-in customers to ensure equal distribution ofwork. Liaise with members from concerned departments e.g. partssupervisor and workshop manager to ensure jobs are prioritized welland parts are available on time.
· ProcessManagement: Monitor service key performanceindicators (KPI's) & teams progress on a dailybasis and prepare action plans in order to maintain budgetfulfilment. Review weekly customer satisfaction index (CSI) resultsand discuss details with the team members according to action plan.Monitor job completion reports and compare them with job cards toensure the job cards are comprehensive with the required detailsprior to delivery.
· CustomerSatisfaction: Ensure customers get professional andwelcoming firsthand experience from start to finish. Investigateescalated customer issues and liaise with the Principals ifrequired to resolve issues in a timely manner and meet customerservice expectations.
· TeamManagement: Monitor reports on the team'sprogress on a daily basis to ensure target achievement is on track.Support the complete pending tasks, resolving issues and related todelivery delays or spare parts availability. Provide training onthe job to new and existing staff members. Elaborate individualperformance on a monthly basis of each team member and providefeedback accordingly.
· Compliance andSafety: Ensure compliance to manufacturer'sdirectives and the safety rules to avoid any damage to the vehiclesor to self. Promote safety rules defined for the equipment,instruments and products. Job SpecificInformation.
· Manager ServiceReception will be closely working with Customers,department manager and service team to ensure high level ofcustomer satisfaction and optimum utilization of workshoppremises.
QUALIFICATIONS, EXPERIENCE,COMPETENCIES Qualification (e.g. Academic Qualification,Certifications,Licenses)
·Diploma in Automobile, Mechanical Engineering orequivalent.
·Bachelor's Degree is preferred.
Experience
·6 – 7 years of minimum experience in customer care withinautomotive work shopenvironment.
·2 years of minimum experience as a Manager ServiceReception within a busy workshop