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    Receptionist UAE National - Dubai, United Arab Emirates - Al-Futtaim

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    Description

    • To provide full support to allcustomers visiting Toyota & Lexus showroom. To be the firstpoint of contact to welcome and identify customers'needs.
    • Ensure customers are given the WorldsWarmest Welcome when entering the branch.
    • Responsible to ensure all customers with appointments are directedto correct executive. The aim is to give a smooth transition fromentering the branch to introduction to sales executive in turnmaking sure the customer receives a professionalservice.
    • Ensure all customers receive a warmsend off on exiting the branch. The aim is to make our customerfeel acknowledged and to show that we care.
    • The role purpose is to ensure all Al Futtaim customers receive aFirst Class service when entering the branch.
    • Ensuring the customer is guided to the relevant department andtheir needs are clearly identified and conveyed to the appropriateassociate. Understanding the Customer Journey from Start toFinish

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