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    Cluster Director of Talent - Dubai, United Arab Emirates - MOVENPICK

    MOVENPICK
    MOVENPICK Dubai, United Arab Emirates

    5 days ago

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    Permanent
    Description

    Job Description

    The Role

  • The Human Resources Director supervises all relevant activities in the field of Human Resources, such as personnel, training, development, administration and instruction within the Hotel operation. This always with due regard to execution and maintenance of our operational policies and standards, international and domestic.
  • He/she ensures that the Hotel consistently disposes of an adequate, motivated and skilled personnel at all levels with considering both, human resource as well as commercial aspects. He/she cares that personnel administration remains a smooth-running procedure.
  • In performing these duties he/she shall at all times maintain good relations with his/her supervisor, the Department Heads and supervisors as well as with the local authorities and other key persons.

    • Key Deliverables and Responsibilities

  • Ensures proper job descriptions are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements.
  • Sees to due and proper filing of work procedures and operational rules. Adapts them to new situation and requirements whenever necessary.

    • HIRING / REMUNERATION / DISMISSAL

  • Is responsible for recruiting in co-ordination with the various Department Heads.
  • Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM/ Regional Manager
  • Supervises adherence to remuneration guide lines and discusses any deviations with GM.
  • Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
  • Counselling of employees in personal and professional matters (godfather).
  • Conducts Exit Interviews with all resigning employees to establish reason patterns for resignation.

    • TRAINING & DEVELOPMENT

  • Co-ordinates and supervises all kind of internal training of the Department Heads and supervisors.
  • Ensures that departmental training schedules are established in advance every six month.
  • Co-ordinates training activities with regional or corporate training departments.
  • Conducts general training topics and ensures that all new employees are taken care of within the godfather system.
  • Ensures the general orientation during the introduction of new employees.
  • Ensures development all levels of employees (including succession planning).

    • GENERAL / MISCELLANEOUS

  • Informs personnel and supervisor re. important events and news from within the hotel operation to avoid misunderstandings and rumours/gossip.
  • Organises social- and leisure activities in co-ordination with Department Heads for the personnel.
  • If available, organisation, supervision and maintenance of staff accommodation. Regular inspection tours. Sees that repair and improvement work is carried out. Ensures inventories are taken and controls made upon check-in / check-out of staff rooms.
  • Maintains good co-ordination and information with the Financial Controller/Paymaster in case payroll is not handled by the Personnel department.
  • Establishes monthly reports according to requirements.
  • Maintains a monthly overview of vacation- and public holiday balance of all staff and delivers a monthly consolidated summary to the relevant supervisors.
  • He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
  • Assumes responsibility of Duty Manager when scheduled to do so.
  • Other duties as assigned.

    • Planning & Organizing:

  • The Human Resources Director supervises all relevant activities in the field of Human Resources, such as personnel, training, development, administration and instruction within the Hotel operation. This always with due regard to execution and maintenance of our operational policies and standards, international and domestic.
  • He/she ensures that the Hotel consistently disposes of adequate, motivated and skilled personnel at all levels with considering both, human resource as well as commercial aspects. He/she cares that personnel administration remains a smooth-running procedure.
  • In absence of a Training Manager the Human Resources Director is also responsible for the supervision and organisation of all training activities within the hotel (refer to job description Training Manager).
  • In performing these duties he/she shall at all times maintain good relations with his/her supervisor, the Department Heads and supervisors as well as with the local authorities and other key persons.

    • Operations:

  • To ensure the smooth and efficient running of the Human Resources Division, while maintaining Mövenpick Hotels & Resorts high standards of Human Resources Management.
  • This position requires a close working relationship with each General Manager, Mövenpick Hotels & Resorts' Human Resources Specialists, Divisional Specialists and each hotel team. This Director of Human Resources function requires the incumbent to play an active, consultative and supportive role, preparing, coaching and developing employees and Management potential in assigned Mövenpick Hotels & Resorts. The fundamental objective is to enhance the professionalism of Mövenpick Hotels & Resorts Human Resources activities.
  • Cluster duties include the provision of a strong degree of on site direction and counselling to Hotel Human Resources Specialists and management staff of each. This requires the timely processing and approval of all selection, hiring, transferring, promotions and compensation reviews following the company Status Change procedures. This also requires the co-ordination of cluster hotels Vacancies & Transfer Reports and the co-ordination of the External Candidate Directory.
  • The main focus of the position requires the incumbent to develop strong relationships with the Human Resources representatives of each hotel's Human Resources functions, providing necessary support, building confidence and enhancing abilities to provide a complete and professional Human Resources function to the hotel. Equally important will be the setting up of new hotels yet to be opened.
  • Mövenpick Hotels & Resorts duties must be balanced with the dual hotel responsibilities of your assignment as Director of Human Resource of Mövenpick Hotels & Resorts. To be effective balancing these two roles, it is necessary that clear hotel and cluster role objectives are determined, reviewed and approved each January. Equally important is the selection and development of your HR team for them to assume responsibility of day-to-day operations, allowing you to focus the majority of your time on Cluster level matters. Priorities include:
  • The selection, development, education and deployment of skilled local national employees.
  • Coordinating and Managing the 4 hotels' Training and Development Programmes
  • Building awareness, to address and improve levels of productivity
  • Ensuring each hotel is prudently managing Payroll costs.

    • Administration:

  • Management of personnel files, on the basis of incoming, hiring, transfer, promotion, resignation and other modification data.
  • Compiles the operational staffing schedule / manning guide in co-ordination with GM
  • Compiles accident statistics and handles all relevant accident reports.
  • The Director of Human Resources shall designate executive positions that cannot be staffed by him/herself in the manning guide. He/she shall administrate copies of qualifications for all executive positions.
  • Updating of personnel manuals, of salary, bonus, work and grant books, etc.
  • Is familiar with regulations and personnel guidelines issued by regional or corporate administration and ensures that they are applied accordingly, including OSM.
  • Strict adherence to legal regulations and work permit re. foreign expert employees.
  • Conducts job application correspondence and sees to due and proper answering and filing of all documents, applications adverts, etc.
  • Co-ordinates and initiates yearly performance evaluations at all staff levels.
  • Orders and organises long service awards, diplomas and certificates in good time as per MHR policies.
  • Sees to insurance administration, notifies superior in case of deviation or irregularity.
  • Ongoing information of personnel re. problems, changes and other news

    • Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:

  • Ensure proper care of all equipment and furniture entrusted for Heartists use.
  • Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
  • Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
  • Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Planet 21 program (saving energy, recycling, sorting waste etc).
  • Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
  • Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
  • Does not disclose any financial information or any other information of the Accor Hotels.

    • Our Values

    Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group's success worldwide.

    Guest Passion

    We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.

    Sustainable Performance

    We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.

    Respect

    We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.

    Spirit of Conquest

    Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.

    Trust

    Hospitality is a team sport, and we're stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.

    Innovation

    We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.

    Additional Information

    Strong interpersonal and problem solving abilities
    Fluency in English , additional languages are a plus

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