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Head of Communications - Dubai, United Arab Emirates - manpower middle east
Description
Team Leadership:
• Manage a team of communication professionals, providing mentorship, guidance, and performance evaluations.
• Foster a collaborative and creative work environment that encourages innovation and excellence.
Strategic Planning:
• Develop and implement comprehensive communication strategies aligned with the agency's business objectives, with a focus on client-specific goals.
• Identify key messaging and positioning for the agency's services and offerings in consultation with clients.
Client Relationship Management:
• Act as the primary point of contact for key clients, understanding their communication needs and providing strategic guidance.
• Ensure client satisfaction by delivering exceptional service, addressing concerns, and proactively identifying opportunities for growth.
Media Relations:
• Cultivate and maintain strong relationships with media contacts, influencers, and industry thought leaders, aligning outreach efforts with client objectives.
• Lead media outreach efforts and secure high-impact placements in relevant outlets.
Content Development:
• Oversee the creation of compelling and engaging content across various channels, including press releases, articles, blog posts, and social media content, ensuring alignment with client messaging.
Crisis Communication:
• Develop and implement crisis communication plans, including response protocols and messaging strategies, while keeping clients informed and involved in the process.
Client Communication:
• Work closely with account management teams to ensure effective communication with clients, including regular updates, presentations, and reporting on campaign performance.
• Provide strategic recommendations to clients based on industry trends and data analysis.
Measurement and Reporting:
• Establish key performance indicators (KPIs) to measure the effectiveness of communication efforts for both the agency and clients.
• Provide regular reports and analysis to the Executive Leadership Team and clients, demonstrating the impact of communication strategies.
Budget Management:
• Collaborate with account teams and clients to allocate resources effectively, ensuring maximum impact within budget constraints.
Experience:
• Bachelor's degree or higher in marketing and communications (preferred).
• Years of experience working for a large agency (regional preferred).
• Experience managing and developing teams across assets or departments.
• Experience managing senior spokespeople.
• Fluent in English, including advanced writing and editorial skills required. Arabic is a plus.
• Senior, editor-level media relations.
• Experience with communications for publicly listed companies