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    Sales Account Management Executive - Dubai, United Arab Emirates - MAJID AL FUTTAIM

    Majid Al Futtaim background
    Description
    • Actively seek out new sales opportunities through cold calling, networking, and social media
    • Conduct market research to identify selling possibilities and evaluate customer needs.
    • Keep accurate and timely pipeline records and update the CRM.
    • Prepare and deliver appropriate presentations on products and services.
    • Lead the day-to-day client relationship and support Ops team handling client onboarding & order fulfillment.
    • Follow escalation procedures for critical issues and work closely with the internal operation team.
    • Follow sales and business development practices across fintech and implement a routine to manage all dedicated accounts.
    • Create frequent reviews and share sales reports.
    • Collaborate with team members to achieve targets.
    • Negotiate/close deals and handle complaints or objections.
    • Gather feedback from customers or prospects and share it with internal teams.

    Skill-Set (job-specific technical skills and behavioral competencies needed)

    • Proficiency in using CRM software to manage leads, opportunities, and customer interactions.
    • Familiarity with LinkedIn as a tool to generate leads and reach out to key prospects.
    • Familiarity with the gift card industry or experience in selling similar products/services.
    • Excellent cold calling and sales prospecting skills.
    • Good commercial acumen with an understanding of the clients' procurement process.

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