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Blended Support B2
Found in: DrJobEN AE A2 - 1 day ago
Concentrix Dubai, United Arab EmiratesAbout the job · Job Description · Essential Functions/Core Responsibilities · • Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') · • Clarify customer requirements; probe for understanding, use decision-support tools and resources to a ...
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Career Fair
Found in: DrJobEN AE A2 - 4 days ago
Concentrix Dubai, United Arab EmiratesJob Title: · Career Fair - Egypt · Job Description · The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service ...
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Instructional Designer
Found in: DrJobEN AE A2 - 4 days ago
JobsInLogistics Dubai, United Arab EmiratesJob Description · Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above. · Preferred Qualifications · Bachelor's degree in business administration or related field. · Minimum 2 years recent experience with instruction ...
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Career Fair
Found in: Talent AE A C2 - 4 days ago
Concentrix Dubai, United Arab EmiratesJob Title: · Career Fair -Egypt · JobDescription · The Advisor I,Blended Support position interfaces with customers via inboundcalls/chats/emails, outbound calls/chats/emails, or through theInternet depending upon client requirements. This position providescustomer service suppor ...
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Instructional Designer
Found in: Talent AE 2A C2 - 4 days ago
JobsInLogistics Dubai, United Arab EmiratesJob Description · Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above. · Preferred Qualifications · Bachelor's degree in business administration or related field. Minimum 2 years recent experience with instructional ...
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Delivery Manager Jobs in Dubai UAE 2023
Found in: Talent AE 2A C2 - 6 days ago
Chelsy International Dubai, United Arab EmiratesDelivery Manager Jobs in Dubai UAE 2023 | Chelsy InternationalFor More Top Organization Jobs Click HereDescription:Responsible for planning, leading, organizing and motivating Agile teams either within a Data & Analytics function or outside to achieve a high level of performance. ...
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Employee Communications Manager Jobs in Dubai Visa
Found in: DrJobEN AE A2 - 5 days ago
Talent Pal Dubai, United Arab EmiratesJob: Employee Communications Manager · Job: Full Time · Location: Dubai UAE · Job Responsibilities: · Educate and empower employees across our region regarding Visas purpose CEMEAs strategy and their role within this. · Help to shape and lead delivery of a wide range of employee ...
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Regional Fragrance Trainer
Found in: Talent AE A C2 - 1 day ago
Robert Walters Dubai, United Arab EmiratesKeyResponsibilities · Assess the teams'individual learning needs and performance to develop and align withconcerned parties on short, mid & long-term training anddevelopment plans. · Contributes to defining thetraining calendar based on learning needs / retail excellenceprojects/ ...
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Regional Fragrance Trainer
Found in: DrJobEN AE A2 - 1 day ago
Robert Walters Dubai, United Arab EmiratesKey Responsibilities · Assess the teams' individual learning needs and performance to develop and align with concerned parties on short, mid & long-term training and development plans. · Contributes to defining the training calendar based on learning needs / retail excellence pro ...
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Veterinarian
Found in: Talent AE A C2 - 1 day ago
SimplyApply Dubai, United Arab EmiratesOur doctors are supported by adedicated and cross-trained support staff consisting of 1 LVT, 4technicians, and 3 CSRs. We continue to receive new clients weekly,which would provide a new DVM with a steady and expansive caseload.Our clients are incredibly loyal, with a large porti ...
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Employee Communications Manager Jobs in Dubai Visa
Found in: Talent AE A C2 - 6 days ago
Talent Pal Dubai, United Arab EmiratesJob: Employee CommunicationsManager · Job: FullTime · Location: Dubai UAE · JobResponsibilities: · Educate and empoweremployees across our region regarding Visas purpose CEMEAs strategyand their role within this. · Help to shape andlead delivery of a wide range of employee commun ...
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Consultant General Surgeon Jobs In Dubai
Found in: Talent AE 2A C2 - 6 days ago
WizeJob Dubai, United Arab EmiratesConsultant General Surgeon Jobs In Dubai | WizeJobAbout the jobAs a well-recognized multi-specialty hospital, our team of general surgeons are at the forefront of their respective specialities, offering patients outstanding personalized care. We're looking for an experienced gene ...
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Veterinarian
Found in: DrJobEN AE A2 - 9 hours ago
SimplyApply Dubai, United Arab EmiratesOur doctors are supported by a dedicated and cross-trained support staff consisting of 1 LVT, 4 technicians, and 3 CSRs. We continue to receive new clients weekly, which would provide a new DVM with a steady and expansive caseload. Our clients are incredibly loyal, with a large p ...
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Employee Communications Manager Jobs in Dubai Visa
Found in: Talent AE 2A C2 - 6 days ago
Talent Pal Dubai, United Arab EmiratesJob: Employee Communications ManagerJob: Full TimeLocation: Dubai UAEJob Responsibilities:Educate and empower employees across our region regarding Visas purpose CEMEAs strategy and their role within this.Help to shape and lead delivery of a wide range of employee communication p ...
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Product Quality Technical Advisor Jobs in Dubai
Found in: Talent AE 2A C2 - 6 days ago
Shell Dubai, United Arab Emirates1- Product Quality Technical AdvisorJob: Full TimeLocation: Dubai, UAEDescription:To provide product quality technical support to Trading for the purpose of maintaining consistent product quality standards compliant with commercial, statutory, and regulatory requirements. At all ...
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Delivery Manager Jobs in Dubai
Found in: Talent AE 2A C2 - 6 days ago
The Emirates Group Dubai, United Arab Emirates1- Agile Delivery ManagerJob: Full TimeLocation: Dubai, UAEDescription:The Agile Delivery Manager is responsible for planning, leading, organising and motivating scrum teams either within a Release Train or outside to achieve a high level of performance and quality in the deliver ...
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Project Management Specialist Jobs in Dubai
Found in: Talent AE 2A C2 - 6 days ago
Emirates Dubai, United Arab EmiratesProject Management Specialist Jobs in Dubai | Emirates Careers · For More Top Organization Jobs Click HereDescription: · The job purpose is to develop Project Management competency across the EK Group, by providing expert advice on Project & Programme standards. Leadership of ind ...
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Learning and Development Consultant
Found in: DrJobEN AE A2 - 2 days ago
AL-FUTTAIM GROUP Dubai, United Arab EmiratesDesigns and delivers Assessment Centre and Development Centre for critical talent, focusing on leadership development initiatives from Manager to Director level · Support and implement the Talent Development strategy to review the pipeline of potential talents · Coordinate divisi ...
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Solar Panel Energy Key Account Director
Found in: Talent QA DC C2 - 3 days ago
MatchaTalent Dubai, United Arab EmiratesThis role will be remote basis.Manage the Middle East region. · About the Company · Established in the United States in 2022 by a managementteam with rich experience in the solar industry our company isdedicated to advancing the clean energy transition with aparticular emphasis o ...
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Instructional Designer
Found in: Talent AE A C2 - 4 days ago
JobsInLogistics Dubai, United Arab EmiratesJobDescription · Must reside in thestate(s) specified above. This position is only open to residentsin the state(s) specifiedabove. · PreferredQualifications · Bachelor's degree in businessadministration or related field. · Minimum 2years recent experience with instructional desi ...
Blended Support B2 - Dubai, United Arab Emirates - Concentrix
Description
About the job
JobDescription
EssentialFunctions/Core Responsibilities
• Ensure service delivered to ourcustomers meets contractual Key Performance Indicator('KPIs')
• Clarifycustomer requirements; probe for understanding, usedecision-support tools and resources to appropriately provideresolution to the customer
• Listenattentively to customer needs and concerns; demonstrate empathywhile maximizing opportunity to build rapport with thecustomer
• Greet customers in acourteous, friendly, and professional manner using agreed uponprocedures
• Maintain basic knowledge ofclient products and/or services
•Prepare complete and accurate work including appropriately notatingaccounts as required
• Participate inactivities designed to improve customer satisfaction and businessperformance
• Offer additional productsand/or services
• Track, document andretrieve information in call trackingdatabase
• Respond to customer inquiriesby referring them to published materials, secondary sources or moresenior staff
CandidateProfile
• Highschool diploma with three to six months of relevant experiencepreferred
• Courteous with strongcustomer service orientation
• Strongcomputer navigation skills and PCKnowledge
• Ability to effectivelycommunicate, both written and verbally
•Dependable with strong attention todetail
• Skilled in multi-tasking;including the ability to be flexible and adapt to changesquickly
• Tolerance for repetitive workin a fast-paced, high production workenvironment
• Ability to work as a teammember, as well as independently
•Demonstrate patience in all customer contact situations; includingmaintaining a pleasant and professional tone andmanner
• Ability to rotate shifts, asneeded
• Based on location and/orprogram, additional experience/skills may berequired