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Ras Al Khaimah City

    Guest Service Officer - Ras Al Khaimah, United Arab Emirates - Hotel Chadstone Melbourne MGallery

    Hotel Chadstone Melbourne MGallery
    Hotel Chadstone Melbourne MGallery Ras Al Khaimah, United Arab Emirates

    Found in: DrJobEN AE A2 - 4 days ago

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    Description
    • To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.
    • To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.
    • To be fully conversant with all services and facilities offered by the hotel.
    • To operate the switchboard in accordance with the department's operation standards.
    • To attend to the hotel guests communications from inside or outside the hotel.
    • To use and adhere to policies and procedures for handling calls, messages and selling services and restaurants to guests of the hotel.
    • To handle wake-up calls promptly and according to hotel standards.
    • To ensure when required, the doctor is contacted with the minimum delay and that direct supervisor is informed accordingly.
    • To be aware and adhere to the hotel emergency policy and procedure.
    • To ensure that all faxes are well prepared, checked and sent within 5 minutes from arrival or received.
    • Act as either Room Service order taker or as a departmental coordinator for all areas of the hotel and ensure a proper follow is done for all guests requests and comments.
    • To plug in all customer inquiries into the system and ensure proper follow up is done.
    • To ensure that the desk and surrounding area is kept clean and organized at all times.
    • To report guest complaints or problems to FO Supervisors or Asst FOM if no immediate solution can be found and assure follow up with guests.
    • To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.
    • To carry out any other reasonable duties as assigned by the FO Supervisor and the Assistant Front Office Manager.
  • Accor

    Guest Service Officer

    Found in: Talent FR C2 - 1 day ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. · To perform all duties and tasks when rotated or assigned to another Departmen ...

  • SOFITEL

    Guest Service Officer

    Found in: DrJobEN AE A2 - 1 day ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. · To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. · To b ...

  • Hotel Chadstone Melbourne MGallery

    Guest Service Officer

    Found in: DrJobEN AE A2 - 4 days ago

    Hotel Chadstone Melbourne MGallery Ras Al Khaimah, United Arab Emirates

    To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To always keep the working area clean and well maintained. · To properly use the telephone etiquette as per Sofitel standards. · To attend all guests approaching the front desk in the proce ...

  • Hotel Chadstone Melbourne MGallery

    Guest Service Officer

    Found in: Talent AE A C2 - 5 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates

    To provide a courteous,professional, efficient and flexible service at all times,following the hotel Standards ofPerformance. · To perform all duties and taskswhen rotated or assigned to another Department as per Master TaskList for that Department. · To be fullyconversant with a ...

  • Hotel Chadstone Melbourne MGallery

    Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. · To perform all duties and tasks when rotated or assigned to ...

  • Hotel Chadstone Melbourne MGallery

    Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To always keep the working area clean and well maintained. · To properly use the telephone etiquett ...

  • Sofitel Al Hamra Beach Resort (Opening December 2023)

    Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    Sofitel Al Hamra Beach Resort (Opening December 2023) Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · • To be an ambassador of the Front Office and of the hotel, in and outside the work place. · • To always keep the working area clean and well maintained. · • To properly use the telephone etiquette as per Sofitel standards. · • To attend all guests approaching t ...

  • Sofitel Al Hamra Beach Resort

    Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    Sofitel Al Hamra Beach Resort Ras Al-Khaimah, United Arab Emirates Full time

    · JOB DESCRIPTION · Company Description · Sofitel Al Hamra Beach Resort · Job Description · • To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. · • To perform all duties and tasks when rotated or assi ...

  • Hotel Chadstone Melbourne MGallery

    Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. · To provid ...

  • SOFITEL

    Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To be an ambassador of the Front Office and of the hotel, in and outside the work place. · To always keep the working area clean and well maintained. · To properly use the telephone etiquette as per Sofitel standards. · To attend all guests approaching the fron ...

  • Hotel Chadstone Melbourne MGallery

    Guest Service Officer

    Found in: Talent AE A C2 - 5 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates

    To be an ambassador of the FrontOffice and of the hotel, in and outside the workplace. · To always keep the working area cleanand well maintained. · To properly use thetelephone etiquette as per Sofitelstandards. · To attend all guests approaching thefront desk in the procedure o ...

  • SOFITEL

    Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. · To provide uncompromising levels of cleanliness and maintenance through own resp ...

  • Accor

    Reservations - Guest Service Officer

    Found in: Talent FR C2 - 1 day ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. · To attract guests and to enhance their loyalty, providing a distinctive service through c ...

  • Hotel Chadstone Melbourne MGallery

    Reservations - Guest Service Officer

    Found in: Talent AE A C2 - 6 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates

    To attend and handle all incomingand outgoing room reservation requests, as per the hotel standardsand procedures. · To attract guests and toenhance their loyalty, providing a distinctive service throughcommunication and sales skills, in order to improve thehotel's image and to i ...

  • Hotel Chadstone Melbourne MGallery

    Reservations - Guest Service Officer

    Found in: DrJobEN AE A2 - 6 days ago

    Hotel Chadstone Melbourne MGallery Ras Al Khaimah, United Arab Emirates

    To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. · To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and ...

  • Hotel Chadstone Melbourne MGallery

    Reservations - Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. · To attract guests and to enhance their loyalty, providing a distinctive ...

  • SOFITEL

    Reservations - Guest Service Officer

    Found in: Talent AE C2 - 1 day ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. · To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve th ...

  • Accor

    Lobby Host

    Found in: Talent FR C2 - 1 day ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · To be an ambassador of the hotel, in and outside the work place. · To provide a personalized service to all the guests, fully aware and following the hotel standards and procedures. · To assist the Inspired M ...

  • Accor

    Security Supervisor

    Found in: Talent FR C2 - 1 day ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · To prepare the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts. · To manage in the absence of the Assistant Security Manager, the departm ...

  • Accor

    Security - CCTV Operator

    Found in: Talent FR C2 - 1 day ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · Operating and monitoring all surveillance security systems/cameras within the Control Centre in an efficient manner and in compliance with the operating procedures, legislation and best practice. · Recording ...