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Dubai

    Concierge - Dubai, United Arab Emirates - the first group dubai

    the first group dubai
    the first group dubai Dubai, United Arab Emirates

    Found in: Talent AE A C2 - 5 days ago

    Default job background
    Description
    • Development of strategies fordirect office tour
    • Maximizing concierge revenuethrough excursions and tours directsales
    • Monthly production report on revenuegenerated via Concierge team
    • Guiding Conciergeteam on proper procedures + guesthandling
    • Putting procedures and processes inplace for VIP check in, tour generation and excursion selling +booking to in house guests
    • Managing logisticsof the tours booked for guests
    • Providing TFGowners/investors in house with dedicated preferential treatment andensuring they are properly recognized
    • Ensuringthat Concierge team has extensive knowledge about TFG, investmentopportunities, hotels and Food & Beverage venues and offers(such as weekly special themed nights , menus , cuisine we offer atdifferent restaurants etc)
    • Ensuring Conciergeteam is well informed and well ready to answer any questions aboutUAE (Dubai in particular), and has in-depth knowledge of Dubaimust-see attractions and tours
    • Signing upclients for upcoming TFG Hotels loyaltyprogram
    • Being able to stand in and replace (ifand when needed) TFG Concierge reps, encompassing all their dailyduties

    Desired Skill &Expertise:

    • Hospitality or Tourismexperience for a minimum of 2 years
    • Preferablywith front of the office or guest facing activitiesexperience
    • Knowledge of Dubai basic tours andattractions is a must

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