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Call Center Agent
Found in: DrJobEN AE A2 - 5 hours ago
Sundus Dubai, United Arab EmiratesPosition Title: Call Center Agent · JPC – 3225 · Location: Dubai · Language: Excellent in English & Arabic. · Exclusively for UAE National · Job Description · Managing large amounts of inbound and outbound calls in a timely manner. · Following call center "scripts" when handling ...
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Call Center Agent
Found in: Talent AE C2 - 2 days ago
Ejadah Asset Management Group Dubai, United Arab Emirates Full timeCall Center Agent · Job Location : UAE · Job Description : · Handle all customer calls on all areas of Ejadah telecom and relevant departments in a courteous, friendly and professional manner to adhere to the customer expectations. · To follow up the call script accordingly in ha ...
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Call Center Agent
Found in: Talent AE C2 - 2 days ago
Allsopp & Allsopp Recruitment & Executive Search Dubai, United Arab Emirates Full timeOur client is seeking a highly motivated and customer-oriented Call Center Agent (UAE National) who will be responsible for providing exceptional customer service through inbound and outbound calls. Your primary goal will be to assist customers with inquiries, resolve issues and ...
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Call Center Agent
Found in: DrJobEN AE A2 - 2 days ago
Bella Roma Specialty Hospital Dubai, United Arab EmiratesFemale receptionist · Arabic · 2+ years experience and · speaks both Arabic and English. · please send your cv if you fulfill the requirements · Job Type: Contract · Contract length: 24 months · ...
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Care Center Agent
Found in: DrJobEN AE A2 - 1 day ago
Allianz Partners Dubai, United Arab EmiratesMAIN TASKS · • Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries. · • Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set. · ...
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Care Center Agent
Found in: Talent AE A C2 - 2 days ago
Allianz Partners Dubai, United Arab EmiratesMAIN TASKS · • Builds acustomer-oriented focus in the Care Centre by providing qualityactions and resolutions to their concerns andqueries. · • Follows communication/updateexpectations with clients, in accordance with the Nextcarepolicies, scheme or agreed time frames set. · •Ans ...
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Cal Center Agent
Found in: DrJobEN AE A2 - 6 days ago
Dicetek LLC Dubai, United Arab EmiratesEducation: Bachelor's degree or above. Also, Completion of customer service training programs or relevant certifications may be beneficial. · Operations · Warmly welcoming customers and visitors . · Understanding the company's operations and be able to assist clients by providing ...
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Call Center Agent
Found in: Talent AE A C2 - 2 days ago
Bella Roma Specialty Hospital Dubai, United Arab EmiratesFemalereceptionist · Arabic · 2+years experienceand · speaks bothArabic andEnglish. · pleasesend your cv if you fulfill therequirements · Job Type:Contract · Contract length: 24months · ...
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Agent Experience Center
Found in: DrJobEN AE A2 - 3 days ago
Bab Al Shams Desert Resort - Dubai Dubai, United Arab EmiratesMaintains good employee relations and motivate colleagues. · Provide guidance to walk-in customers on product and service offerings. · Educate customers and potential customers with information and delivery timelines. · Ensures strict adherence to Bab Al Shams Desert Resort Stand ...
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Agent Experience Center
Found in: Talent AE A C2 - 3 days ago
Bab Al Shams Desert Resort - Dubai Dubai, United Arab EmiratesMaintains good employee relationsand motivate colleagues. · Provide guidance towalk-in customers on product and serviceofferings. · Educate customers and potentialcustomers with information and deliverytimelines. · Ensures strict adherence to Bab AlShams Desert Resort Standard Op ...
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Care Center Agent
Found in: Talent AE C2 - 2 days ago
Allianz Worldwide Care Dubai, United Arab Emirates Full timeSUMMARY · The main duty of a CareCentre - Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and ...
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Call Center Agent
Found in: Talent AE A C2 - 9 hours ago
Sundus Dubai, United Arab EmiratesPosition Title: Call CenterAgent · JPC –3225 · Location:Dubai · Language: Excellent in English &Arabic. · Exclusively for UAENational · JobDescription · Managing large amounts of inbound andoutbound calls in a timely manner. · Followingcall center "scripts" when handling differen ...
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Guest Service Center Agent
Found in: DrJobEN AE A2 - 2 days ago
Minor Hotels Dubai Dubai, United Arab EmiratesMultidisciplinary design firm is seeking a Senior Project Manager to join their Lincoln, Nebraska team · Responsibilities: · Serve as project manager on large, complex projects · Responsible for planning, execution, monitoring, control and project closure · Coordinate staffing r ...
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Guest Service Center Agent
Found in: DrJobEN AE A2 - 6 days ago
Minor International Dubai, United Arab EmiratesResponsibilities: · Greeting guests upon arrival and making them feel welcomed. · Administering check-ins and check-outs. · Providing front desk services to guests. · Assigning rooms and taking care of administrative duties. · Delivering mail and messages. · Processing guest paym ...
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Guest Service Center Agent
Found in: DrJobEN AE A2 - 6 days ago
Anantara Hotels, Resorts and Spas Dubai, United Arab EmiratesNew Requirement as of 1st April 2022 · We are looking for a project manager to join our growing translation agency. · This is a rewarding role, in which you will communicate with clients and contractors from all over the world. · On offer are excellent career progression opportun ...
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Guest Service Center Agent
Found in: Talent AE A C2 - 2 days ago
Minor Hotels Dubai Dubai, United Arab EmiratesMultidisciplinarydesign firm is seeking a Senior ProjectManager to join their Lincoln, Nebraska team · Responsibilities: · Serveas project manager on large, complexprojects · Responsiblefor planning, execution, monitoring, control and projectclosure · Coordinatestaffing requireme ...
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Guest Service Center Agent
Found in: Talent AE A C2 - 5 days ago
Anantara Hotels, Resorts and Spas Dubai, United Arab EmiratesNew Requirement as of1st April 2022 · We arelooking for a project manager to join our growing translationagency. · This is a rewarding role, inwhich you will communicate with clients and contractors from allover the world. · On offer are excellent careerprogression opportunities, ...
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Guest Service Center Agent
Found in: Talent AE A C2 - 6 days ago
Minor International Dubai, United Arab EmiratesResponsibilities: · Greetingguests upon arrival and making them feelwelcomed. · Administering check-ins andcheck-outs. · Providing front desk services toguests. · Assigning rooms and taking care ofadministrative duties. · Delivering mail andmessages. · Processing guestpayments. · ...
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Call Center Agent
Found in: DrJobEN AE A2 - 5 hours ago
Air Arabia Sharjah, United Arab EmiratesAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. · Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. · Engaging i ...
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Call Center Agent
Found in: Talent AE A C2 - 4 days ago
Air Arabia Sharjah, United Arab Emirates Part timeHandles customers'enquiries, requests and complaints in a positive effective mannerwhilst ensuring company's branding and corporate imageare reflected in a positive manner and as per approved qualitystandards. · Responds to customers'incoming calls pertaining to all kinds of enqu ...
Guest Service Center Agent - Dubai, United Arab Emirates - Avani
Description
Job Description
Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events.
Answers incoming calls.
Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
Places outgoing calls.
Receives guest messages and deliver the same to the guest.
Logs all wake-up call requests and performs wake-up call services. wake-up call services.
Provides information about hotel services to guests.
Understand the telephone operator board or PBX switchboard operations.
Provides paging services for hotel guests and employees.
Knows what action to take when an emergency call is required.
Assists in reporting telephone equipment or service complaints and problems.
Following telephone etiquette.
Trains or assists with training new telephone operators in performance of job duties.
To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
Multitasking abilities will always come in handy because a switchboard operator may be asked to do other jobs as well.
Must be polite and courteous while answering the phone.
Open and close telephone functionality on the hotel front office software.
Keep records of calls placed and received by all departments and recording the call charges.
Update directory information on the front office software.
Provides a paging service for hotel guests and employees. Process guest wake-up calls.
Qualifications
1 year experience in Rooms or related professional area within a luxury hotel
Proven track record in high class lifestyle resort hotels
Russian speaking is a plus