- Handles customers'enquiries, requests and complaints in a positive effective mannerwhilst ensuring company's branding and corporate imageare reflected in a positive manner and as per approved qualitystandards.
- Responds to customers'incoming calls pertaining to all kinds of enquiries, requests, andcomplaints timely and accurately to reflect a positive image of thecompany.
- Provides accurate information aboutthe company's products and services; processes travelbookings, modifications and cancellations onreservations.
- Handles customers'complaints of different nature, identifies and prioritizes problemsaccording to complexity, and provides immediate solutionsaccordingly.
- As needed, escalates complaints toconcerned parties in Contact Center or any other division andfollows up on action taken.
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Call Center Agent
Found in: DrJobEN AE A2 - 5 days ago
Air Arabia Sharjah, United Arab Emirates Part timeHandles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards. · Responds to customers' incoming calls pertaining to all kinds of ...
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Call Center Agent
Found in: Talent AE A C2 - 1 day ago
Air Arabia Sharjah, United Arab EmiratesAnswering or making calls toclients to learn about and address their needs, complaints, orother issues with products orservices. · Responding efficiently and accuratelyto callers, explaining possible solutions, and ensuring thatclients feel supported and valued. · Engaging inacti ...
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Call Center Agent
Found in: DrJobEN AE A2 - 1 day ago
Air Arabia Sharjah, United Arab EmiratesAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. · Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. · Engaging i ...
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Call Center Agent
Found in: DrJobEN AE A2 - 1 day ago
Sundus Dubai, United Arab EmiratesPosition Title: Call Center Agent · JPC – 3225 · Location: Dubai · Language: Excellent in English & Arabic. · Exclusively for UAE National · Job Description · Managing large amounts of inbound and outbound calls in a timely manner. · Following call center "scripts" when handling ...
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Call Center Agent
Found in: Talent AE C2 - 4 days ago
Ejadah Asset Management Group Dubai, United Arab Emirates Full timeCall Center Agent · Job Location : UAE · Job Description : · Handle all customer calls on all areas of Ejadah telecom and relevant departments in a courteous, friendly and professional manner to adhere to the customer expectations. · To follow up the call script accordingly in ha ...
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Call Center Agent
Found in: Talent AE C2 - 4 days ago
Allsopp & Allsopp Recruitment & Executive Search Dubai, United Arab Emirates Full timeOur client is seeking a highly motivated and customer-oriented Call Center Agent (UAE National) who will be responsible for providing exceptional customer service through inbound and outbound calls. Your primary goal will be to assist customers with inquiries, resolve issues and ...
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Agent Experience Center
Found in: DrJobEN AE A2 - 4 days ago
Bab Al Shams Desert Resort - Dubai Dubai, United Arab EmiratesMaintains good employee relations and motivate colleagues. · Provide guidance to walk-in customers on product and service offerings. · Educate customers and potential customers with information and delivery timelines. · Ensures strict adherence to Bab Al Shams Desert Resort Stand ...
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Agent Experience Center
Found in: Talent AE A C2 - 5 days ago
Bab Al Shams Desert Resort - Dubai Dubai, United Arab EmiratesMaintains good employee relationsand motivate colleagues. · Provide guidance towalk-in customers on product and serviceofferings. · Educate customers and potentialcustomers with information and deliverytimelines. · Ensures strict adherence to Bab AlShams Desert Resort Standard Op ...
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Care Center Agent
Found in: DrJobEN AE A2 - 2 days ago
Allianz Partners Dubai, United Arab EmiratesMAIN TASKS · • Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries. · • Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set. · ...
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Care Center Agent
Found in: Talent AE A C2 - 3 days ago
Allianz Partners Dubai, United Arab EmiratesMAIN TASKS · • Builds acustomer-oriented focus in the Care Centre by providing qualityactions and resolutions to their concerns andqueries. · • Follows communication/updateexpectations with clients, in accordance with the Nextcarepolicies, scheme or agreed time frames set. · •Ans ...
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Call Center Agent
Found in: Talent AE A C2 - 1 day ago
Sundus Dubai, United Arab EmiratesPosition Title: Call CenterAgent · JPC –3225 · Location:Dubai · Language: Excellent in English &Arabic. · Exclusively for UAENational · JobDescription · Managing large amounts of inbound andoutbound calls in a timely manner. · Followingcall center "scripts" when handling differen ...
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Call Center Agent
Found in: Talent AE A C2 - 3 days ago
Bella Roma Specialty Hospital Dubai, United Arab EmiratesFemalereceptionist · Arabic · 2+years experienceand · speaks bothArabic andEnglish. · pleasesend your cv if you fulfill therequirements · Job Type:Contract · Contract length: 24months · ...
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Care Center Agent
Found in: Talent AE C2 - 4 days ago
Allianz Worldwide Care Dubai, United Arab Emirates Full timeSUMMARY · The main duty of a CareCentre - Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and ...
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Cal Center Agent
Found in: Talent AE A C2 - 23 hours ago
Dicetek LLC Dubai, United Arab EmiratesEducation:Bachelor's degree or above. Also, Completion of customerservice training programs or relevant certifications may bebeneficial. · Operations · Warmly welcoming customers andvisitors . · Understanding thecompany's operations and be able to assist clients byproviding infor ...
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Call Center Agent
Found in: DrJobEN AE A2 - 3 days ago
Bella Roma Specialty Hospital Dubai, United Arab EmiratesFemale receptionist · Arabic · 2+ years experience and · speaks both Arabic and English. · please send your cv if you fulfill the requirements · Job Type: Contract · Contract length: 24 months · ...
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Female Arabic Call Center Agent-Required languagesEnglishTurkish Russian Persian Urdu
Found in: Talent AE A C2 - 2 days ago
DAMAS MEDICAL CENTER Sharjah, United Arab EmiratesRecord the call details in thesystem along with summary of query · Ensurespatients details are updated in the relevantdatabases · Answering or making calls to patientsto learn about and address their needs, complaints, or other issueswith products or services. · Respondingefficie ...
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Female Arabic Call Center Agent-Required languagesEnglish Turkish Russian Persian Urdu
Found in: DrJobEN AE A2 - 2 days ago
DAMAS MEDICAL CENTER Sharjah, United Arab EmiratesRecord the call details in the system along with summary of query · Ensures patients details are updated in the relevant databases · Answering or making calls to patients to learn about and address their needs, complaints, or other issues with products or services. · Responding e ...
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Guest Service Center Agent
Found in: DrJobEN AE A2 - 3 days ago
Minor Hotels Dubai Dubai, United Arab EmiratesMultidisciplinary design firm is seeking a Senior Project Manager to join their Lincoln, Nebraska team · Responsibilities: · Serve as project manager on large, complex projects · Responsible for planning, execution, monitoring, control and project closure · Coordinate staffing r ...
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Guest Service Center Agent
Found in: DrJobEN AE A2 - 19 hours ago
Anantara Hotels, Resorts and Spas Dubai, United Arab EmiratesNew Requirement as of 1st April 2022 · We are looking for a project manager to join our growing translation agency. · This is a rewarding role, in which you will communicate with clients and contractors from all over the world. · On offer are excellent career progression opportun ...
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Guest Service Center Agent
Found in: Talent AE A C2 - 3 days ago
Minor Hotels Dubai Dubai, United Arab EmiratesMultidisciplinarydesign firm is seeking a Senior ProjectManager to join their Lincoln, Nebraska team · Responsibilities: · Serveas project manager on large, complexprojects · Responsiblefor planning, execution, monitoring, control and projectclosure · Coordinatestaffing requireme ...