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    Personal Assistant to Regional General Manager - Dubai, United Arab Emirates - Novotel

    Novotel
    Novotel Dubai, United Arab Emirates

    8 hours ago

    Default job background
    Description
    • Ensuring a timely turnaround of items requiring signature, preparing reports – monthly and weekly, ensuring deadlines are met, ensuring items are traced and a timely follow up actioned.
    • Full management of the Regional General Manager's diary and agenda.
    • Build solid relationships with HODs, owner's office, corporate office, the hotel and within any affiliated hotels to ensure a smooth transition of information and a speedy response to enquiries.
    • In charge of responding to all Trust You feedback, updating the Trust You website and liaising with all departments of the hotel to gather back up and detailed information to ensure a clear response to all guest complaints.
    • Ensure all private communication and personal / official documents are kept discreet and confidential.
    • Maintain a timely turnaround of all documents requiring the Regional General Manager's signature.
    • Administer the day-to-day operation of the Executive Office
    • Personally greeting all internal/external guests, offering support and directing enquiries
    • Consistently offer professional, friendly and engaging service
    • Acts as liaison and coordinator between the RGM's and HM's offices and other departments and department heads.

    Qualifications

    • Excellent written, verbal and interpersonal skills and ability to professionally interact with diverse internal and external groups.
    • Strong analytical and problem solving skills with attention to details and ability to review materials for accuracy.
    • Excellent time management and organizational skills.
    • Proficiency with the suite of Microsoft Office
    • Prior experience in a hotel environment is preferred. Good understanding of hotel operations, practices and procedures.
    • Excellent interpersonal skills for effective collaboration with team members and external partners.
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