Jobs
>
Dubai

    Customer Service Coordinator - Dubai, United Arab Emirates - BD SELECT

    Default job background
    Description
    The Customer Service Coordinator will handle client inquiries and complaints about the company's products and services. They take calls or respond to clients' emails, answer questions, check on order processing, or resolve complaints or disputes.


    The role
    Call Center (Answer incoming calls, provide accurate information and assistance to customers regarding products, services, and inquiries, Problem Resolution, Communication and support other Department, Documentation and Reporting)

    Monthly Reports (Sales, Calls, Complaints, Inquiries, Vendors, Application, Call Quality, Agents Evaluation).

    Corporate (Sales lead, placing orders, follow up with customers, Payments, Drivers, stock, complaints & return).

    Application Data (Modifying prices, pictures, promotions, push notifications, adding new items).

    Application (Placing Orders, Complaints, follow up with customers and butcheries)

    Logistics Reports (Renewal, fines, stickers, Number of orders, Traveled distance).

    Procurement (communication with supplier & handling forecast)

    Retail (Coops & Pos price update, change item, adding items & daily reports. Social media inquiries & posting & shooting videos
    Requirements 3 years experience in a similar role

    BA or similar degree

  • MVP Appliances LLC

    Service Coordinator

    6 days ago


    MVP Appliances LLC Dubai, United Arab Emirates

    1. Provide after-sales support and responding promptly to customer inquiries. · 2. Handles incoming customer inquiries in a courteous, and knowledgeable manner. · 3. Responding to dealers and end users service inquiries, such as installation, spare parts and product related inqui ...

  • Beckman Coulter Life Sciences

    Service Coordinator

    1 week ago


    Beckman Coulter Life Sciences Dubai, United Arab Emirates

    Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare wit ...

  • GANTREX Crane Rails Installation LLC

    Service Coordinator

    2 days ago


    GANTREX Crane Rails Installation LLC Dubai, United Arab Emirates

    Job Title Service Coordinator Company Gantrex · Department Installation Date Nov 2023 · Manager Sabareesh Jyothivel Page 1 · Activity Crane rail tracks (fastening system) - Metal constructions · **Main objective **To support Services team. · To work with clients to provide qualit ...

  • MVP Appliances LLC

    Service Coordinator

    1 week ago


    MVP Appliances LLC Dubai, United Arab Emirates

    1. Provide after-sales support and responding promptly to customer inquiries. · 2. Handles incoming customer inquiries in a courteous, and knowledgeable manner. · 3. Responding to dealers and end users service inquiries, such as installation, spare parts and product related inqui ...


  • Zahrawi Medical Dubai, United Arab Emirates

    **About Zahrawi Group**: · Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical In ...

  • ParkerConnect

    Service Coordinator

    1 week ago


    ParkerConnect Dubai, United Arab Emirates

    **Responsibilities**: · - **Handle Spare Parts & Service Operation process. Creates WO, delivery notes,** · **technicians time accounting, invoicing & follow up on payments if any.** · - **Work on CRM( Salesforce), follow up until completion with Service Operation & customers.**: ...

  • Hinox General Trading LLC

    Service Coordinator

    4 days ago


    Hinox General Trading LLC Dubai, United Arab Emirates

    **Responsibilities**: · - Prepare and send quotations to customers · - Act as the primary point of contact for customers, technicians, and managers · - Manage schedule and dispatch service technicians to customer sites · - Schedule deliveries and coordinate with suppliers · - Pro ...

  • Signtrade

    Service Coordinator

    2 days ago


    Signtrade Dubai, United Arab Emirates

    Signtrade, the leading Business and Signs Equipment Company in UAE is looking for Technical SERVICE Engineering to join our team. · with 2 years experience in PRINTING Industries and distributor · Shortlisted applicants will be called for an interview. · **Experience**: · - Servi ...

  • Al Banan Building Cleaning and Pest control Services

    Service Coordinator

    1 week ago


    Al Banan Building Cleaning and Pest control Services Dubai, United Arab Emirates

    Ensuring all operations are carried on in an appropriate, cost-effective way · - Improving operational management systems, processes and best practices · - Helping the organization's processes remain legally compliant · - Hiring a Service Coordinator for a cleaning and pest contr ...

  • SHINY SURFACE CLEANING AND TECHNICAL SERVICES LLC.

    Service Coordinator

    1 week ago


    SHINY SURFACE CLEANING AND TECHNICAL SERVICES LLC. Dubai, United Arab Emirates

    **Responsibilities**: · Having 2 years of booking agent, customer service, call center experience in a Cleaning Company is a must · - Hands on experience in Home Cleaning and Maintenance Services. · - Assist in Smooth flow of operations (Staff, drivers and Operations team ). · - ...

  • Cepheid

    Service Coordinator

    2 days ago


    Cepheid Dubai, United Arab Emirates

    **At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involv ...

  • Dock & Door Technical Services LLC

    Service Coordinator

    6 days ago


    Dock & Door Technical Services LLC Dubai, United Arab Emirates

    **Required Skills**: · - A minimum 2 years of experience. · - Minimum a bachelors degree or B.tech · - Bilingual English & Hindi · - Ability to juggle multiple projects with great accuracy · - Strong administrative and organization skills · - Exceptional customer service skills, ...


  • Würth Gulf Dubai, United Arab Emirates

    Würth Gulf is Part of the Würth Group a German multinational company specialised in the supply of high-quality assembly technology products in the field of Car maintenance & Repair, Construction materials and Metal fabrication, the product range consists of more than tens of thou ...


  • MTL LLC Dubai, United Arab Emirates

    _**"To act as the point of contact between the Clients, Maintenance Sales Engineers, Site Technicians and Other Departments to secure new maintenance job orders, renewal of existing AMCs, to carry out the maintenance works, to ensure timely completion, to timely submission of inv ...


  • Caterpillar Dubai, United Arab Emirates

    **Career Area**: · Finance · **Your Work Shapes the World at Caterpillar Inc.** · When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are cre ...


  • John Crane Dubai, United Arab Emirates

    At John Crane we are looking for a Customer Service Coordinator to provide excellent customer service by providing on-time delivery and timely and accurate responses to customer queries. · **Duties & Responsibilities** · - Preparation of job quotations, including coding and prici ...


  • Smiths Group Dubai, United Arab Emirates

    Location: EMEA, United Arab Emirates, Dubai- Ref: JOHNCRANEEMEA01550- Division: John Crane- Job Function: Customer Service**Job Description**: · At John Crane we are looking for a Customer Service Coordinator to provide excellent customer service by providing on-time delivery and ...


  • Al Fahim Group Dubai, United Arab Emirates

    **Key Accountabilities**: · - **Administration**: Prepares weekly/monthly reports and presentations upon request of the Line Manager. Coordinate with different teams in all workshops locations to gather background information to achieve the desired reports and documentation. Dist ...


  • ICT Services, Inc. Dubai, United Arab Emirates

    As Guest Service Coordinator, you will be responsible for Managing all aspects of your team, as well as overseeing any event with business. You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports our value ...


  • Kerzner International Resorts Dubai, United Arab Emirates

    Coordinator, VIP Services · (10457) · At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of l ...