Sales Manager - Ajman, United Arab Emirates - Accor

Accor Ajman, United Arab Emirates

6 days ago

Full time

Description

Job Description

Summary of Responsibilities:

Reporting to the Cluster Director of Sales, MICE, responsibilities and essential job functions include but are not limited to the following:

Consistently offers professional, engaging and friendly service
Representing Fairmont values and service promises
Preparing, negotiating and sending proposals & contracts
Determine group rates based on evaluation with support of DORM
Regular follow ups to ensure highest possible conversion
Handles negotiations to ensure maximization of revenue income
Site Inspections and entertainments to show case the property
Attends all internal meetings and provides update on group lead status'
Constant communication with operation teams to ensure highest level of customer service
Managing a set of rd Party) accounts in terms of sales calls, entertainments, received leads and conversion/production
KPI's/Activity Goals such as number of sales calls, entertainments, site inspections, received leads and conversion rate
Preparation of weekly, monthly and annual reports such as production reports, lead status reports, personal month end reports, etc.
Preparation, communication and participation in FAM trip groups/events

Qualifications

Experience in luxury hotel segment (5.)
Excellent communication skills (verbal and written)
Very good presentation skills (site inspections)
Understanding of Group operations (arrival procedures, meeting requirements, etc.)
Knowledge and experience with Microsoft Office is mandatory
Knowledge and experience with Opera is an advantage
Previous experience in MICE is mandatory
Team player with supportive attitude

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