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    Operations Manager - Dubai, United Arab Emirates - Caliberly

    Caliberly background
    Description

    Responsibilities:

    • Develop and implement operational strategies and SOPs to optimize productivity.
    • Manage daily operations, including staff management, inventory, and customer inquiries.
    • Collaborate with teams to improve processes and resolve issues promptly.
    • Ensure facility compliance, safety, and cleanliness.
    • Mentor and manage floor staff, receptionists, technicians, and cleaners.
    • Stay updated on industry trends and train employees accordingly.
    • Collaborate with marketing for effective event advertisements and campaigns.
    • Monitor operational progress and provide regular reports to management.
    • Host and lead customer events, ensuring safety and enjoyment.

    Qualifications:

    • Minimum 2 years of managerial experience in Entertainment & Leisure.
    • Experience working with children (ages 0-12) and families in recreational settings.
    • Proficiency in English; bilingualism is a plus.
    • Flexibility to work shifts, weekends, and holidays.

    Traits:

    • Strong organizational and leadership skills.
    • Excellent communication and interpersonal abilities.
    • Energetic, approachable, and flexible demeanor.
    • Proactive, result-oriented mindset.
    • Maintains professionalism under pressure.
    • Ability to interact positively with diverse teams and guests.

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