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    Inside Sales Specialist - Dubai, United Arab Emirates - DP World

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    Description

    About The Role

    How you will contribute

    • Target potential customers, develop and maintain a customer database and deliver compelling sales pitches to prospective customers.
    • Serve as a primary point of contact for existing clients, address customer inquiries promptly and maintain strong, long-term customer relationships.
    • Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress and resolve any issues that may arise.
    • Maintain accurate record of sales, customer interactions and revenue.
    • Generate regular sales reports and forecasts.
    • Stay updated on industry trends & competitors and identify opportunities of improvement and expansion.

    What You Will Bring

    • Proven experience in operations as a fundament of customer service and pricing tasks
    • Proven experience in sales in the logistics industry
    • Proficiency in using CRMand TMS software and other relevant tools
    • Detail oriented with excellent organizational abilities
    • Ability to work independently and as part of a team
    • Knowledge of freight forwarding operations and supply chain management
    • Excellent communication skills when it comes to handling customers and a good command in English and Flemish (Dutch)

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