- Drive and maximize sales performanceto consistently achieve the overall sales budget objectives whileensuring operational integrity and monitoring monthlyprofitability;
- Analyze monthly storeperformance and reporting current trends to cover every aspect ofthe business including competitorperformance;
- Demonstrate sales leadership byplaying an active role on the sales floor through customerengagement with top clients, ensuring the highest level of customerservice is provided and annual mystery shop goals aremet;
- Manage and support stock levels throughdirect communication with key business departments to maximize fullprice selling, maintaining a high sell through as well as alignmentwith new product launches;
- Train andcommunicate current collection knowledge to all associates toensure the team is fully educated on brand pillars and seasonstrategy and partner with the appropriate internal departments forproduct support;
- Communicate company setKPI's and identify strategies to ensure performancestandards are met;
- Develop and implementbusiness action plans in collaboration with the Market Director toenhance sales for each product category and client tiersegment;
- Lead the team to consistentlyestablish relationships and propose local events through continuousnetworking and support product launches that promote high clientattendance and strong salesresults;
- Proactively follow current competitorsand fashion trends, industry news and new innovations intechnology.
- Conduct monthly coaching/counselingsessions with associates to review performance and provideconstructive, timely feedback;
- Overseeperformance check in process for all store employees and establishgoals;
- Identify and create action plans,building development plans for allemployees;
- Attract, recruit, and retain a highperforming team and build a talent pipeline through networking andcompetitive shopping;
- Ensure a consistent andbranded onboarding experience for all newhires;
- Manage the allocation of staff resourcesand scheduling to effectively drive sales and ensure an elevatedlevel of customer service;
- Partner with MarketDirector and Human Resources People Partner for all employeerelations issues to ensure effective resolution.
- Manage the achievement of businessobjectives, by utilizing a top client strategy to retain anddevelop high potential clients;
- Promote brandawareness, establish market/store presence, and capture competitivemarket share through community outreach and company sponsoredevents;
- Lead the team on executing superiorcustomer service and after sales experience to increase and retaincustomer loyalty;
- Ensure the development,implementation, and execution of company CRM initiatives byproviding action plans to the team;
- Monitormonthly CRM database reporting to ensure the capture of meaningfulcustomer data for the purpose of building relationships topersonalize future client developmentopportunities.
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GUCCI Store Director
2 days ago
Gucci Dubai, United Arab EmiratesKey Accountabilities · Business Leader · Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability; · Analyze monthly store performance and reporting current trends to ...
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GUCCI Associate Store Director
5 days ago
Gucci Dubai, United Arab EmiratesTalent Management · • Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback; · • Assist with the performance check-in process for all store employees and set annual employee goals; · • Partner with t ...
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GUCCI Associate Store Director
5 days ago
Gucci Dubai, United Arab EmiratesTalentManagement · • Support the StoreDirector with monthly coaching/counseling sessions with associatesto review performance and provide timelyfeedback; · • Assist with the performance check-inprocess for all store employees and set annual employeegoals; · • Partner with the Sto ...
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Store Planning Project Manager
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Restaurant Operations Manager-
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Training Supervisor
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Video Editor
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Real Estate Manager
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Manager - Integrated Planning
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Visual Merchandising Coordinator
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Visual Merchandising Coordinator
16 hours ago
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Sales Associate
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Project Manager
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Finance Manager
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GUCCI Store Director - Dubai, United Arab Emirates - Gucci
Description
KeyAccountabilities
BusinessLeader
Performance and TalentManagement
ClientDevelopment