- Ensure proper functioning oftelephone equipment in the hotel at all times and to implementcorrect telephone operating procedures
- Handleany guest complaints and/or remarks; provides a response as soon aspossible
- Handle phone calls and forward anymessages received for the guest.
- Record andgive wake-up calls.
- Utilizes correct processand procedure when you handling the confidential guestinformation
- Take down and relaymessages.
- Handle fire-alarmprocedure
- Keep abreast of new trends intelephone systems
- Promotes the range ofservices offered by the hotel to increasesales
- Promotes the loyalty programme, adaptingthe sales pitch to suit the guest'sneeds
- Verify telephone equipment rentalcharges, long distance charges
- If electronicsystem is down, to record all-chargeable calls and post them on theguest's invoice
- Confident, ambitious andself-motivated individual.
- Good knowledge ofWindows
- Fluent in the local language; businessEnglish
- Excellent communication andorganizational skills and a good teamplayer
- Ability to be both proactive andreactive
- Excellent organizations skills andability to find solutions
- Able to cope with thepressures of a very busyenvironment
-
Telephone Operator
1 day ago
Marriott International, Inc Dubai, United Arab Emirates**No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de cargo* ...
-
Telephone Operator
1 day ago
Marriott International, Inc Dubai, United Arab Emirates**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de ...
-
Telephone Operator
9 hours ago
Marriott International, Inc Dubai, United Arab Emirates**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPA · **Horario** Full-Time · **¿Ubicació ...
-
Telephone Operator
9 hours ago
Marriott International, Inc Dubai, United Arab Emirates**رقم الوظيفة** · **التصنيفات** Rooms & Guest Services Operations · **الموقع** The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقال إلى موقع آ ...
-
Telephone Operator
9 hours ago
Marriott International, Inc Dubai, United Arab Emirates**N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **La ...
-
Telephone Operator
1 day ago
Marriott International, Inc Dubai, United Arab Emirates**İş Numarası** · **İş Kategorisi** Rooms & Guest Services Operations · **Lokasyon** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates HARİTADA GÖRÜNTÜLE · **Çizelge** Full-Time · **Uzakta mı bulu ...
-
Telephone Operator
9 hours ago
Marriott International, Inc Dubai, United Arab Emirates**İş Numarası** · **İş Kategorisi** Rooms & Guest Services Operations · **Lokasyon** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates HARİTADA GÖRÜNTÜLE · **Çizelge** Full-Time · **Uzakta mı bulundu?** N · **Konum değişikliği mi?** N · **Pozis ...
-
Telephone Operator
1 day ago
Apt Resources Dubai, United Arab Emirates**TELEPHONE OPERATOR**: · **Job ID **:1813 · **Location **:Dubai - United Arab Emirates · **Industry **:Hospitality / Tourism / Recreative · **Functional Area **:Telecom · AED 1, ,200.00 · **Other Benefits **:UAE Labor Law (Hotel Benefits) · **GCC Driving License **:No · **Descri ...
-
Telephone Operator
1 day ago
MILLENNIUM CENTRAL DOWNTOWN Dubai, United Arab Emirates**DUTIES AND RESPONSIBILITIES**: · Answers incoming calls. · Directs call to guest rooms, staff, or departments through the switchboard or PBX system. · Places outgoing calls. · Receives guest messages and deliver the same to the guest. · Logs all wake-upcall requests and perform ...
-
Telephone Operator
9 hours ago
Hilton Dubai, United Arab EmiratesA Telephone operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. · **What will I be doing?** · As a Telephone oper ...
-
Telephone Operator
1 day ago
IHG Dubai, United Arab Emirates**About us** · A little curiosity can take you anywhere. So, at Hotel Indigo , we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborho ...
-
Telephone Operator
9 hours ago
Marriott International, Inc Dubai, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?* ...
-
Telephone Operator
1 day ago
Radisson Blu Hotel - Dubai Media City - Rooms Dubai, United Arab Emirates**KEY RESPONSIBILITIES**: · - Provides courteous service to customers by operating the switchboard according to standards. · - Communicates clearly and courteously. · - Demonstrates fluency in the use of equipment. · - Transfers incoming calls promptly to the appropriate extensio ...
-
Telephone Operator
1 day ago
WHR Solution Dubai, United Arab Emirates**About Company**: · Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai is a Neoclassical masterpiece with subtle traces of Arabian architecture. Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, th ...
-
Telephone Operator
1 day ago
Aravi Hotel Dubai, United Arab EmiratesWe are looking for a Hindi conversation young, vibrant, and energetic telephone operator who have IDS background and will undertake a variety of day-to-day front office tasks. You will be an integral part in ensuring that our front office operations run smoothly and are successfu ...
-
Telephone Operator
9 hours ago
AccorHotel Dubai, United Arab Emirates**Company Description** · The iconic **Queen Elizabeth II (QE2)** is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest e ...
-
Telephone Operator
1 day ago
Radisson Beach Resort Palm Jumeirah - Rooms Dubai, United Arab EmiratesCan you be our guests' superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience · Our first class Front Office Team is the heart of the house, provi ...
-
Telephone Operator
1 day ago
Holiday Inn Dubai, United Arab Emirates**TELEPHONE OPERATOR** · **ABOUT US** · Travel is a journey. At Holiday Inn, we help make it a joy. · Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests ...
-
Telephone Operator
1 day ago
Studio M Arabian Plaza Dubai, United Arab EmiratesAs a Telephone Operator at Studio M Arabian Plaza Dubai, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable and positive experience during their stay. · **Key Job Responsibilities ...
-
Telephone Operator
1 day ago
Al Amani Consultancy Dubai, United Arab EmiratesTELEPHONE OPERATOR required urgently for a reputed Five Star Luxury Hotel in Dubai. · **Job Details**: · - Hotel background. · - Min. 1-year experience in a similar role with any 4 / 5 Star Hotels. · - Good communication skills and multi linguistic preferred. · - Attractive salar ...
Telephone Operator - Dubai, United Arab Emirates - Swissôtel Al Maqam Makkah
Description
Qualifications
Yourexperience and skills include: