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    Onsite- Help Desk Specialist - Dubai, United Arab Emirates - Insight Global

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    Description

    Responsibilities

    • Diagnoseand resolve software and hardware incidents, including operatingsystems and across a range of softwareapplications
    • Assist all users with any loggedIT-related incident when called upon
    • Conductproblem analysis to implement temporary or permanent fixes with theaim of restoring service to the customer as soon aspossible
    • Accurately record, update and documentrequests using the IT service desksystem


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