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Customer Support Representative
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Remote Technical Support Representative - Dubai, United Arab Emirates - Insight Global
Description
JobDescription:
We are searching forRemote Technical Support Representatives to join ourclient's team on a 2-year contract.
Thisresource will be monitoring incidents that come in throughout thedaytime shift and working through the non-critical issues duringtheir overnight shift. The majority of these tickets revolve aroundprinter and printer infrastructure. The ideal candidate LOVEStroubleshooting and getting to the root cause of an issue, andsomeone who considers themselves very solution oriented. There isno step-by-step guide in how to always resolve these incidents, andthere isn't a ton of extra support on the nightshift.