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    People & Culture Manager - Dubai, United Arab Emirates - Mandarin Oriental Hotel Group

    Mandarin Oriental Hotel Group
    Mandarin Oriental Hotel Group Dubai, United Arab Emirates

    Found in: Talent AE C2 - 11 hours ago

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    Full time
    Description
    Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

    With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and a 259 Rooms & Suites.

    Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury and memorable experiences.

    Responsibilities

    Reporting to the Director of Human Resources, the People & Culture Manager plays a pivotal role in fostering a positive work culture and ensuring the well-being of our diverse workforce. Whilst you oversee the day-to-day HR operations and the workflow of the department, your key responsibilities will include:
    • Talent Acquisition and Recruitment:
    • Collaborate with the Recruitment Manager and develop as well as implement effective recruitment strategies to attract top talent.
    • Conduct interviews, assess candidates, and make recommendations to department heads.
    • HR Policies and Compliance:
    • Support, develop/update and implement MOHG and Hotel HR policies and procedures as needed.
    • Ensure compliance with UAE labor laws and company policies.
    • Benefits Administration:
    • Understand and assist in the preparation and execution of the Hotel Human Resources Budget and Strategic Plan.
    • Manage colleague benefits programs and communicate changes.
    • Address colleague inquiries regarding benefits.
    • Manage all colleagues' procedures with regard to starters, transfers, promotions, variations, and leavers.
    • Colleague Relations:
    • Manage and maintain an effective colleagues' relations regarding welfare, health & wellness, grooming & hygiene, and safety & security.
    • Proactively address colleague concerns and maintain a positive work environment.
    • Mediate and resolve conflicts, fostering strong colleague relations.
    • Complete day to day personnel administration in response to requests and actions.
    • Training and Development:
    • Collaborate with the Learning & Development Manager and identify training needs and coordinate development programs.
    • Implement career development initiatives to enhance colleague skills and performance.
    • Performance Management:
    • Oversee the performance appraisal process and provide guidance to managers.
    • Work collaboratively to establish performance improvement plans when necessary.
    • Manage and administer Disciplinary & Grievance procedures.

    Qualifications And Requirements

    • Bachelor's degree in Human Resources or a related field.
    • Proven HR management experience in the luxury hospitality sector.
    • Strong understanding of UAE labor laws and regulations.
    • Outstanding interpersonal, organizational, administrative and communication skills.
    • Demonstrated ability to lead and motivate a diverse workforce.
    • Ability to maintain confidentiality and handle sensitive information.
    • Proficient in HRIS and Microsoft Office Suite.
    • Impeccable professional image combined with good ethics and values.
    • Creative, focused, and flexible.
    • Detailed oriented, quality driven with a passion for excellence.
    • Approachable, open-minded, and fair
    • Ability to multi-task and balance the priorities of the position.
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