- To prepare the annual budget including the marketing and events goals and revenue objectives in coordination with Revenue Manager, Marketing Manager and Finance Manager
- Prepare the occupancy forecast alongside Revenue Manager to establish the correct pricing policy, adapted to the different potential customers (groups, key accounts, tour operators...), and with the approval of the General Manager.
- To design the BDG and annual S&MKT plan, based on previous research and analysis of the market trends with a focus on the growth through MHI own channels.
- Establish the individual goals for Meliá Desert Palm sales team for them to achieve the general revenue KPI goals (if applicable)
- Responsible for developing and implementing the communication strategy in social networks as well as the strategy of investment in digital marketing (SEO, SEM
- Attend sales & revenue / forecast meetings, record actions as requested by the General Manager or AREA BDD and to contribute to the on-going strategic decisions
- Develop and supervise on hotels Sales Strategy and annual, quarterly, and monthly sales & marketing action plan
- Coordination of the Hotel and Global Sales network. Arrange conference calls with both teams to define combined sales actions and to optimize revenue contribution
- Ensure that the property sales executives correctly assign their account portfolio in MHI Sales tool (FOCUS/OPERA), organize, and successfully execute client actions
- Report the outcome of the visits in FOCUS. Review those visit reports and to make suggestions for any necessary improvements to achieve the goals.
- Coordinate the presence at entertainment events, trade fairs, expositions, conventions events, and promotional tours according to the S&MKT Plan
- Maximize cross-selling opportunities and ensure synergies are built in the area of responsibility
- Coordinate workflow between regional and hotel sales to ensure a high acceptance in RFP and Group lead process, distribute communication, e.g. BT reports, RFPs
- Creation of the B2B communications plan, dissemination of promotions and advantages for professionals, analysis of the effectiveness and impact on the income
- Adapt defined B2C segment campaigns to B2B segment and control investments in promotional terms to stay in budget line
- Achieving the goal of attracting and activating TRAVEL AGENTS/COMPANIES as well as middle-income per agent/agency
- Review negotiations, contracts with the different companies and credits for clients are made according to the MHI policies and established procedures
- Report all daily incidents detected in the daily operation of the platform MeliaPRO and BT by MHI
- Retro-feeding data to improve the B2B database, manage the improvements and operating procedures of the registrations and updates
- Coordinate with the Revenue manager to launch special hotel offers in and other channels of distribution and to force Global Campaigns on a local level
- Secure the load of offers and promotions in and other online mice channels as well as offline ways of distribution
- Coordinate the relationship model and define the digital mice action plan for your hotel
- Monitor the volume and quality of the RFPs issued through the channel resulting from digital marketing actions for your hotel
- Understanding the competitive market and implementing approaches to guarantee the hotel portal remains competitive
- Ensure that the business is efficiently developed through proactive sales in own channels, through tracking
- Manage all the different digital marketing actions from the online channels with the sales teams
- Provide marketing and sales information, statistics and reports for the different potential customers (by segments, sources and source market)
- Utilise and leverage all MHI and industry sales tools across each market segment to identify trends & opportunities to ensure team are focused on key opportunities
- Attends internal fam trips or individual trips to know Meliá Hotels International key properties for the sales team
- Positively dealing with and learning from customer complaints and comments.
- Making sure all customer requests and queries are responded to promptly and effectively
- React with urgency to any forecasted sales and profit shortfalls to budget. Recommend and assist in the implementation of activity to stimulate short-term sales revenue and support with aggressive cost controls to protect budgeted profit targets.
- Communicate regularly with the Department Heads any trends occurring in the City/Region in relation to Sales & Marketing.
- Ensure that the team adheres to the company's reporting systems.
- Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
- Analyze and evaluate the effectiveness of sales, methods, costs, and results.
- Develop and manage sales and marketing budgets and oversee the development and management of internal operating budgets.
- Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
- Directly manage major and critical developing client accounts and coordinate the management of all other accounts.
- Represent the company at various networking and/or business meetings to promote the Melia Hotels International Brand
- Build and promote positive relations with partners, vendors, and distributors.
- Manage team members fairly and effectively within Sales, Marketing, Event Sales, and Reservations
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Director of Sales - Dubai, United Arab Emirates - Meliá Hotels International
Description
'The world is yours with Meliá'Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world ????????
Because belonging to the great Meliá family is being VIP
You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you ????
We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline.
At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all
Key Duties And Responsibilities
MELIA DESERT PALM employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
If you want to be 'Very Inspiring People', follow us on:
INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR
Director of Sales professionals in Dubai
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Sachidanand Jha
IT Manager
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Sharath Shetty
Accountant
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Rodolfo Buesas
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Sheryl Grace Daliva
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Glenda Batomalaque
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Mohamed Nayeem Mohideen Abdul Nazer
7 years of work experience in Finance and Accounts field.