- Good communication -Oral and Written
- Minimum of 2 years experience in Hospitality and Reservations
- Familiar with the hotel operations available systems (Opera) and all distribution channels.
- Understanding of the dynamics of regional & local market, local competitors and events of the destination.
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Reservations Officer
Found in: DrJobEN AE A2 - 2 days ago
Ascott Rafal Olaya HOTEL Dubai, United Arab EmiratesHandle all inquiries from callers with regards to sales and reservation. · Take reservations. · Complete all reservation administration such as: forms, guarantee letter (if required), Confirmation letter. · Entry the reservation into the system. · Liaise with other departments to ...
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Reservations Officer
Found in: Talent AE C2 - 5 days ago
SOFITEL Dubai, United Arab Emirates PermanentJob Description · As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations op ...
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Reservations Officer
Found in: Talent AE A C2 - 2 days ago
Ascott Rafal Olaya HOTEL Dubai, United Arab EmiratesHandle all inquiries from callerswith regards to sales and reservation. · Takereservations. · Complete all reservationadministration such as: forms, guarantee letter (if required),Confirmation letter. · Entry the reservation intothe system. · Liaise with other departments tofollo ...
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Reservations Officer
Found in: Talent AE C2 - 5 days ago
Hotel Chadstone Melbourne MGallery Dubai, United Arab Emirates Full timeJob Description · Company Description · Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. · Nestled among ...
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Restaurant Reservations Officer
Found in: Talent AE C2 - 5 days ago
SOFITEL Dubai, United Arab Emirates PermanentJob Description · To attend and handle all incoming and outgoing F&B reservation requests, as per the hotel standards and procedures. · To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the ...
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Restaurant Reservations Officer
Found in: Talent AE C2 - 5 days ago
Accor Hotels Dubai, United Arab Emirates Full time· JOB DESCRIPTION · Company Description · Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. · Nestled am ...
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Reservations - Guest Service Officer
Found in: DrJobEN AE A2 - 1 day ago
ANdAZ Dubai, United Arab EmiratesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. · Qualifications · Ideally with a relevant deg ...
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Reservations - Guest Service Officer
Found in: Talent AE A C2 - 1 day ago
ANdAZ Dubai, United Arab EmiratesYou will be responsibleto provide an excellent and consistent level of service to yourcustomers. The Guest Service Officer is responsible to contributeto the smooth and efficient running of the Reception within theRooms Division. · Qualifications · Ideally with a relevant degree ...
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Reservations Supervisor
Found in: DrJobEN AE A2 - 2 days ago
Four Seasons Hotels and Resorts Dubai, United Arab EmiratesOverseeing the daily operation of the Reservations department · Leading, coaching, motivating and developing our large on site reservations team · Focusing on quality assurance, call and email conversion, voice sales effectiveness, sell out and upsell efficiency · Maintaining Glo ...
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Cluster Reservation Agent
Found in: DrJobEN AE A2 - 3 days ago
the first group dubai Dubai, United Arab EmiratesResponsibilities · Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. · Answer guest inquiries about hotel services, facilities and hours of operation. · Enter reservations into the computer according to s ...
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Reservations Agent
Found in: DrJobEN AE A2 - 1 day ago
ANANTARA Dubai, United Arab EmiratesResponsibilities: · Assisting and advising customers who may be choosing from a variety of travel options. · Making reservations for customers based on their various requirements and budgetary allowances. · Checking the availability of accommodation or transportation on the custo ...
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Reservation Agent
Found in: DrJobEN AE A2 - 1 hour ago
Anantara Hotels Resorts & Spas Dubai, United Arab EmiratesTo serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. · The Reservation Agent captures det ...
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Cluster Reservation Agent
Found in: Talent AE A C2 - 3 days ago
the first group dubai Dubai, United Arab EmiratesResponsibilities · Answer all incoming calls promptly,in an attentive, courteous, efficient manner and maintainingexcellent call audit scores. · Answer guestinquiries about hotel services, facilities and hours ofoperation. · Enter reservations into the computeraccording to standa ...
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Reservations Agent
Found in: DrJobEN AE A2 - 3 days ago
Accor Dubai, United Arab EmiratesJob Description · We are currently seeking a Reservations Agent (Full time) to join our Reservations team at Sofitel Brisbane Central. Be the first point of contact for the Hotel's reservation enquiries and ensure an exceptional level of luxury experience for our guests at all ti ...
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Program Manager
Found in: DrJobEN AE A2 - 6 days ago
Amazon UAE Dubai, United Arab EmiratesReady to make a difference for customers, colleagues and your career? Do you want a future worth getting excited about? This is the place to be. · As a Hotel Reservations Agent you will be working in our Premier Inn hotel in the back of the house. Passionate about customer servi ...
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Reservation Agent
Found in: Talent AE A C2 - 5 hours ago
Anantara Hotels Resorts & Spas Dubai, United Arab EmiratesTo serve the needs of the business, ourguests and our colleagues by coordinating all inquiries, bookingand selling of the main product of the hotel – Rooms. Keyobjectives are to simultaneously maximize guest satisfaction, andhotel revenue. · The Reservation Agent capturesdetails ...
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Reservations Supervisor
Found in: Talent AE A C2 - 2 days ago
Four Seasons Hotels and Resorts Dubai, United Arab EmiratesOverseeing the daily operation ofthe Reservations department · Leading, coaching,motivating and developing our large on site reservationsteam · Focusing on quality assurance, call andemail conversion, voice sales effectiveness, sell out and upsellefficiency · Maintaining Global s ...
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Front Office Supervisor
Found in: DrJobEN AE A2 - 1 day ago
Raymond Limousine LLC Dubai, United Arab EmiratesKEY RESPONSIBILITIES · Ensure company brand standards, policies and procedures are always adhered to. · Supervise daily shift process ensuring all team members adhere to standard operating procedures. · Provide customers a positive first and last impression and maintain it at all ...
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Front Office Supervisor
Found in: DrJobEN AE A2 - 2 days ago
the first group dubai Dubai, United Arab EmiratesEnsure company brand standards, policies and procedures are always adhered to. · Supervise daily shift process ensuring all team members adhere to standard operating procedures. · Provide customers a positive first and last impression and maintain it at all times. · Perform and d ...
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Guest Services Officer
Found in: Talent AE C2 - 5 days ago
Hyatt Corporation Dubai, United Arab Emirates Full timeGuest Services Officer - Reservation · Hyatt Regency Hyatt Regency Dubai AE - DubaiAdministrativeHourly/Entry Level EmployeeFull-timeReq ID: DUB005399Worldwide Summary · You will be responsible to provide an excellent and consistent level of service to your customers. The Gue ...
Reservations Officer - Dubai, United Arab Emirates - Accor
Description
Company Description
Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With magnifique touches of French elegance interlaced throughout the hotel, we invite you to 'Live the French way' and indulge in excellence.
Job Description
As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels.